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  1. #1
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    Konica Bizhub C308 missed serviceman password

    Have a Konica Bizhub C308 that has a missed serviceman password. I'm a self-employed technician from Brazil and don't have Konica's access. Need the step-step and the files to procedure the reset like it's made on C224 models with a firmware reset file.
    Any help will be appreciated.

    Thanks in advance!!

    graciously,

    Artur Fernando
    Konica's serviceman
    Brazil

  2. #2
    Service Manager 1,000+ Posts
    Konica Bizhub C308 missed serviceman password


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    Re: Konica Bizhub C308 missed serviceman password

    is serviceman password the CE password? KM can reset that for u if ur not a tight ass and pay a authorized tech to process that request.

    have u tired 9272x4 or if runup tech was old school 9272x2

  3. #3
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    Re: Konica Bizhub C308 missed serviceman password

    This is an imported equipment from the United States and came with the password changed. I am an independent technician and I do not have access to authorized konica in my region ...


    I only need to reset the password to default!

  4. #4
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: Konica Bizhub C308 missed serviceman password

    Did you try to find the supplier?
    Whatever

  5. #5
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Konica Bizhub C308 missed serviceman password


  6. #6
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Konica Bizhub C308 missed serviceman password

    bsm2, he can't enter CE mode, default pass is changed.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  7. #7
    Senior Tech 100+ Posts
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    Re: Konica Bizhub C308 missed serviceman password

    Go to tech mode, then Stop- 0, if i am not mistaken, or stop- 0- clear. Should display password boxes and you can change it there.

    I'm from.Argentina, and had the same issue. But I am going from memory now.

    Sent from my motorola one 5G UW using Tapatalk

  8. #8
    Service Manager 2,500+ Posts
    Konica Bizhub C308 missed serviceman password


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    Re: Konica Bizhub C308 missed serviceman password

    Quote Originally Posted by artfer View Post
    This is an imported equipment from the United States and came with the password changed. I am an independent technician and I do not have access to authorized konica in my region ...


    I only need to reset the password to default!
    Do you think it would help to tell us if you tried the usual passwords? 9272927292729272 or 92729272 or 12345678

    There are firmwares that will cleanse the MFP & SSD boards but not sure if they factory default the passwords?

  9. #9
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Konica Bizhub C308 missed serviceman password

    Quote Originally Posted by patrickjlc View Post
    Go to tech mode, then Stop- 0, if i am not mistaken, or stop- 0- clear. Should display password boxes and you can change it there.

    I'm from.Argentina, and had the same issue. But I am going from memory now.

    Sent from my motorola one 5G UW using Tapatalk

    He means a service password, not an administrator password.

  10. #10
    Senior Tech 100+ Posts
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    Re: Konica Bizhub C308 missed serviceman password

    Can't you change the service passeord there too?

    Sent from my motorola one 5G UW using Tapatalk

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