Konica Minolta Bizhub 225i Abnormal noise when copy/scan (Outer Erase Check Fails).

[satisfactionbg]

Hi guys.
We already have several of these machines in the field, but some of them failed to pass the Outer Erase Check. The produced copy has a background.
I tried darkening the room, Holding the ADF down in place while copying, but no result. Well, to be fair the Outer Erase Check passed in a pitch-black room, but who can work like that .
Any ideas on how to get rid of the background? It seems like this is not the greatest ADF ever made.

PS> It does it when operating both from ADF and Glass.

[Bix]

Have you tried to update the firmware?

[satisfactionbg]

Not really. I see there is newer firmware

G01-05

which says it is solving the issue with the loud ADF, but I'll give it a go. Thank you.

[Bix]

There are also problems with SMB. Updating is recommended

[johnnydr]

Not really. I see there is newer firmware

G01-05

which says it is solving the issue with the loud ADF, but I'll give it a go. Thank you.

Hi,

Did you solved this problem whit firmware update ??

I have exacatly same problem, whit five new Bh 225i machine ... all of them have background copy problem.

[Synthohol]

Hi guys.
Well, to be fair the Outer Erase Check passed in a pitch-black room, but who can work like that .

everyone!
when we setup machines in the warehouse we always have to dim the lights for the non image erase check.
its not like it has to happen all the time.

[johnnydr]

As I said, I've setup five new 225i, all of them pass perfectly non image erase check. But all of them had this background copy problem, only when I made copy thru ADF ( DF 633 ). When I copy on glass, everything is fine.

I'm going to do a firmware upgrade but I think that the problem is gonig to remain. We'll see

We sell aprox one hundred Bizhub 215 & Bizhub 226 and no problem at all, but this Bizhub 225i series going to insane me.

[Synthohol]

how is the ground at the outlet?
i can sadly only offer general advice as that model is not available here across the great pond.

[johnnydr]

The ground at the putlet is good, I've tested that.
In fact, I've move one copier to the other location and the problem is the same.

As I said, I will try whit a firmware upgrade but my hope on that is minimal

We will see, I'll write the solution here if I find it.

Best regards from Croatia !!

[REGSIS]

As I said, I've setup five new 225i, all of them pass perfectly non image erase check.

All 5 levels showed OK result?
What have you done to achive that?

I've set up dozens of these and usually left it with Level 1,2,3 OK and level 4,5 NG.

On the last one it was too bright and all levels were NG.
I had to take drastic measures and use ADF box to cover the machine with it to block the light completly.
All 5 levels showed OK result.

Never had problems with the background.