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Likes: Hello,
i need some help about my Konica Minolta Bizhub 350
The problem is that all the printed documents has a two or more empty lines,
i have added with this post a picture of the problem,
any reply will be appreciated.
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[Need Help] empty lines on printed document
Hello,
i need some help about my Konica Minolta Bizhub 350
The problem is that all the printed documents has a two or more empty lines,
i have added with this post a picture of the problem,
any reply will be appreciated.
![[Need Help] empty lines on printed document](https://www.copytechnet.com/forums/dbtech/vbdonate_pro/images/awards/contributor.png)
If that page was SEF (short edge feed), I'm going to guess that you've got an obstruction under the doctor blade, leaving a blank band on the developing roller. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Dirty laser glass? Try the magic wand.
Is the strip completely blank? Does it always appear in the same place?
If so, it is possible that something is clogging the developer roller or that the laser glass is dirty
Both mentioned already. Pls try harder.Originally Posted by copiray
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
The picture you shared is REALLY small, so it's hard to make a proper determination. Like others have suggested, I'm leaning towards junk caught in the dr blade leaving those void areas. It's very common on these for dust and junk to get caught in the blade because this model recycles the "waste" toner.
One other thing that I have seen happen on these is the foam strip attached to the erase lamps starts to breakdown because of the age. I've had at least 2 occurrences where a small piece of that foam was hanging down from the erase lamp board and blocking the laser path. It took me quite a while to find that issue, because it's not easily seen unless you think to bend over a bit more and look up.
A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 3 years.
My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...
Yes and yes!
Hans
" Sent from my Intel 80286 using MS-DOS 2.0 "
![[Need Help] empty lines on printed document](http://www.copytechnet.com/forums/images/misc/im_skype.gif)
In these models, Drum and Developer both can make this problem.
What did you replace???
I had that once on a 250. I found the fault quite easy as the hanging foam strip was quite obvious standing in the way of 'the beam'
Defects are simple, our mind is complicated
Re: [Need Help] empty lines on printed document
The page is A5 Format, and i think it's what you refer as SEF, you can see this picture
https://www.dropbox.com/s/n11qt8i4fkdy5b7/PIC%20D2.jpg?dl=0
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