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  1. #11
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    Re: As long as it works don't fix it

    For i series,our boss required us must update to lastest version ,sometime they remote update via wwsrpf after customer working hours

  2. #12
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: As long as it works don't fix it

    Quote Originally Posted by POPEYE View Post
    For i series,our boss required us must update to lastest version ,sometime they remote update via wwsrpf after customer working hours
    This too was a bite in my butt.
    I have updated once remotely via WWRSPF and ... C-D706. In the morning the customer called us to find out why the printer went yesterday and not today. I later discovered that a firmware came out with the note "C-D706 could happen". I personally prefer to have regular maintenance. But sometimes, it's disheartening when these things happen.

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