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  1. #1
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    Mar 2015
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    Konica Minolta Bizhub 364 print only side only and I can't change the paper size

    Hello everyone . Please tell me if anyone has ever encountered this problem on Bizhub 364, namely: the copier copies and prints on one side only and I can't change the paper settings ... it's stuck in A4 format and I can't change in A3 e.g . The "change setting tray" button is gray and disabled. I encounter all these problems only in tray 1. Tray 2 works correctly. There is a solution please let me know. Thank you in advance

  2. #2
    Service Manager 2,500+ Posts
    Konica Minolta Bizhub 364 print only side only and I can't change the paper size


    Join Date
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    South Jersey
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    Re: Konica Minolta Bizhub 364 print only side only and I can't change the paper size

    The trays/settings are locked. You need to turn off in admin or service mode.

  3. #3
    Technician
    Join Date
    Mar 2015
    Location
    BRASOV
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    Re: Konica Minolta Bizhub 364 print only side only and I can't change the paper size

    Thanks, but where do I have to do this ... I can't find this open-closed function anywhere

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