Page 7 of 7 FirstFirst 1234567
Results 61 to 65 of 65
  1. #61
    Senior Tech 100+ Posts
    c308 losing network connection, but only for scanning


    Join Date
    Oct 2020
    Location
    Greenville, NC
    Posts
    111
    Rep Power
    10

    Re: c308 losing network connection, but only for scanning

    Quote Originally Posted by tsbservice View Post
    Did you ever see black dot on touch while trying to boot holding stop?
    If you see it when leaving front door open just wait a bit long maybe 10-15 minutes.
    Yes, I saw a black dot, top right on the screen. What does that mean?
    If I leave the front door open, it just boots as normal and tells me to close the door. Nothing happens until I do, then it continues to boot to the GUI.
    I never see the menu for updating the FW as shown in the SM.
    I've tried the rear port, no difference. It's like it just ignores these drives.

  2. #62
    Certified Konica Expert 2,500+ Posts
    c308 losing network connection, but only for scanning

    Synthohol's Avatar
    Join Date
    Mar 2016
    Location
    North Jersey
    Posts
    4,979
    Rep Power
    217

    Re: c308 losing network connection, but only for scanning

    if thats the case, i have had luck doing a system data total clear, FW then movie data again.
    be sure to backup the data first to usb, at least you will verify if the flash drive is being properly recognized.
    also there are some brand USB drives that just wont work on a konica.

  3. #63
    Senior Tech 100+ Posts
    c308 losing network connection, but only for scanning


    Join Date
    Oct 2020
    Location
    Greenville, NC
    Posts
    111
    Rep Power
    10

    Re: c308 losing network connection, but only for scanning

    Quote Originally Posted by Synthohol View Post
    if thats the case, i have had luck doing a system data total clear, FW then movie data again.
    be sure to backup the data first to usb, at least you will verify if the flash drive is being properly recognized.
    also there are some brand USB drives that just wont work on a konica.
    Ah...that sounds risky. I mean, the machine is working pretty much fine at the moment. I'd hate to brick it, just trying to do a software update!
    It's possible that it just doesn't like these drives. They're different brands, but one is fairly old and the other is a generic one I got at a trade show.

    What's the deal with updating over the network? Is that not a good option? There's no one else in the building today, so no issues with interference.
    If so, how does that work? The SM isn't real clear.

  4. #64
    Service Manager 5,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    7,136
    Rep Power
    346

    Re: c308 losing network connection, but only for scanning

    Quote Originally Posted by Elmojo View Post
    Ah...that sounds risky. I mean, the machine is working pretty much fine at the moment. I'd hate to brick it, just trying to do a software update!
    It's possible that it just doesn't like these drives. They're different brands, but one is fairly old and the other is a generic one I got at a trade show.

    What's the deal with updating over the network? Is that not a good option? There's no one else in the building today, so no issues with interference.
    If so, how does that work? The SM isn't real clear.
    No real way, just stick to USB method.
    Some pictures may come useful. KM recomended some TRANSCEND 16GB flash drives, they are really working.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  5. #65
    Senior Tech 100+ Posts
    c308 losing network connection, but only for scanning


    Join Date
    Oct 2020
    Location
    Greenville, NC
    Posts
    111
    Rep Power
    10

    Re: c308 losing network connection, but only for scanning

    Quote Originally Posted by tsbservice View Post
    No real way, just stick to USB method.
    Some pictures may come useful. KM recomended some TRANSCEND 16GB flash drives, they are really working.
    Ok, thanks.
    I may have to come back and try the upgrade at another time. I don't have any other flash drives with me, and I know I don't have any Transcend drives at home.
    Thanks for the help guys. At least I got the drums replaced, that was something off my list.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here