Bizhub 368 (non E) SMB error 16714711

[richmods]

I have a Bizhub 368 installed in a Law office with 1 user. SMB scanning stopped working out of the blue and gives an error code of 16714711, so I went in and checked that the ethernet adapter was not set to public and that none of the SMB features had been turned of in windows features. All checked out ok. Checked for antivirus programs and temporarily disabled--no change. I tried using a static IP instead of the hostname--same error. I tried deleting everything (shared folder and user acct) and started over--same error. At this point I setup my laptop as a test and it worked fine so I know its a PC isssue but was wondering if anyone else has ever run into this and were you able to resolve it? I believe the issue is in win registry but not sure where. Any help would be appreciated.

Also, If anyone has the movie data for this machine I would be willing to trade or buy.

Thanks

edit: the machine is set to NTLM V1/V2

[Phil B.]

I have a Bizhub 368 installed in a Law office with 1 user. SMB scanning stopped working out of the blue and gives an error code of 16714711, so I went in and checked that the ethernet adapter was not set to public and that none of the SMB features had been turned of in windows features. All checked out ok. Checked for antivirus programs and temporarily disabled--no change. I tried using a static IP instead of the hostname--same error. I tried deleting everything (shared folder and user acct) and started over--same error. At this point I setup my laptop as a test and it worked fine so I know its a PC isssue but was wondering if anyone else has ever run into this and were you able to resolve it? I believe the issue is in win registry but not sure where. Any help would be appreciated.

Also, If anyone has the movie data for this machine I would be willing to trade or buy.

Thanks

what version of SMB is setup for the unit?

what OS are the PC's running?

what OS is on your laptop?

so many questions so little information given.

[richmods]

what version of SMB is setup for the unit?

what OS are the PC's running?

what OS is on your laptop?

so many questions so little information given.

I've setup 100s of these and if you read my post I have already covered the basics and them some.

WIN10
SMB 1.0 and on1y 1 user

[Synthohol]

smb 1.0 is dead. especially with win10 and the slew of scanner killing windows updates.
you would have better luck with FTP.
i want to help however i can, relying on smb 1.0 is beating a dead horse especially if the OS is "home" ed.

[BillyCarpenter]

smb 1.0 is dead. especially with win10 and the slew of scanner killing windows updates.
you would have better luck with FTP.
i want to help however i can, relying on smb 1.0 is beating a dead horse especially if the OS is "home" ed.

Yep.


How to detect, enable and disable SMBv1, SMBv2, and SMBv3 in Windows

See link for instructions:


​How to detect, enable and disable SMBv1, SMBv2, and SMBv3 in Windows | Microsoft Docs

[BillyCarpenter]

I've setup 100s of these and if you read my post I have already covered the basics and them some.

WIN10
SMB 1.0 and on1y 1 user

I didn't see where you listed the operating system nor the SMB version.

[Phil B.]

I've setup 100s of these and if you read my post I have already covered the basics and them some.

WIN10
SMB 1.0 and on1y 1 user

I did read your post.. you left out what version of SMB what OS you were running on the PC and your lapper.

WIN10 disables SMBv1 soooo..... No you didn't cover everything in the OP THAT's WHY I ASKED.

and it sounds like you were starting to get snippy in your reply.

I saw information I needed to help WASN'T given so I asked.

sorry if you got your feathers ruffled. You won't have to worry about me trying to lend a hand to you anymore...

Hava great life.

[Phil B.]

I didn't see where you listed the operating system nor the SMB version.

Billy,

Thanks for the confirmation. I read it a few times that's why I questioned SMB and OS ... basics of SMB shit.

you know an old stuffed brain sometimes has to review things several times before typing.

[BillyCarpenter]

Billy,

Thanks for the confirmation. I read it a few times that's why I questioned SMB and OS ... basics of SMB shit.

you know an old stuffed brain sometimes has to review things several times before typing.

I read it several times myself before making that post....just to be sure. He says he's done thousands but doesn't know that SMB 1 has been disabled in Windows 10? Okay....

[Phil B.]

I read it several times myself before making that post....just to be sure. He says he's done thousands but doesn't know that SMB 1 has been disabled in Windows 10? Okay....