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  1. #1
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    Paper Jam Code No. 25 Wont Clear

    Good Day All

    I a have a Konica Minolta Bizhub B454e that jammed a paper on the ADF, I removed it but the jamming code no 25 still remains. I tried everything including opening the under part mutiple times, reseting the all errors code but it still gives me the same error when I start up the machine. I cant get rid of it. Any other ways I can clear the error without replacing the ADF. Its a double scan ADF

  2. #2
    Master Of The Obvious 10,000+ Posts
    Paper Jam Code No. 25 Wont Clear

    blackcat4866's Avatar
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    Re: Paper Jam Code No. 25 Wont Clear

    You might try cleaning the paper sensors with a toothbrush or air. Yelling at it hasn't helped so far.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
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    Re: Paper Jam Code No. 25 Wont Clear

    Quote Originally Posted by Jabu22 View Post
    Good Day All

    I a have a Konica Minolta Bizhub B454e that jammed a paper on the ADF, I removed it but the jamming code no 25 still remains. I tried everything including opening the under part mutiple times, reseting the all errors code but it still gives me the same error when I start up the machine. I cant get rid of it. Any other ways I can clear the error without replacing the ADF. Its a double scan ADF
    Check number 5 on the pic isn't broken. Also post the jam code from jam counters in service mode like 66-01 etc, not the one you see on screen

    df-701.jpg

  4. #4
    Senior Tech 250+ Posts
    Paper Jam Code No. 25 Wont Clear

    mearmi's Avatar
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    Re: Paper Jam Code No. 25 Wont Clear

    Quote Originally Posted by Jabu22 View Post
    Good Day All

    I a have a Konica Minolta Bizhub B454e that jammed a paper on the ADF, I removed it but the jamming code no 25 still remains. I tried everything including opening the under part mutiple times, reseting the all errors code but it still gives me the same error when I start up the machine. I cant get rid of it. Any other ways I can clear the error without replacing the ADF. Its a double scan ADF

    What is the Jam Code you are getting in Service Mode?

  5. #5
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Paper Jam Code No. 25 Wont Clear

    Quote Originally Posted by Jabu22 View Post
    Good Day All

    I a have a Konica Minolta Bizhub B454e that jammed a paper on the ADF, I removed it but the jamming code no 25 still remains. I tried everything including opening the under part mutiple times, reseting the all errors code but it still gives me the same error when I start up the machine. I cant get rid of it. Any other ways I can clear the error without replacing the ADF. Its a double scan ADF
    Any jammed pieces of paper left? Get a sheet and try to manually push it through paper path it will catch if anything block sensors etc. Open ADF - bottom left side there is hole in the middle spray inside some canned air and check operation.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

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