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  1. #1
    Trusted Tech 50+ Posts
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    Fuzzy Prints / White Spots on Black only

    Have an issue where mono black prints are coming out fuzzy with white spots. It happens on halftone black 1 pc 255 density but doesn't show up on 64 density.

    Tried PRCB, Firmware, PH Unit, HV Unit, Black Drum, Black Dev, PH Relay Board. Have attached a sample in case anyone recognizes the issue.

    colour prints where black is made up of CYM is perfect.

    0001.jpg0002.jpg

  2. #2
    Master Of The Obvious 10,000+ Posts
    Fuzzy Prints /  White Spots on Black only

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    Re: Fuzzy Prints / White Spots on Black only

    Quote Originally Posted by joelea View Post
    Have an issue where mono black prints are coming out fuzzy with white spots. It happens on halftone black 1 pc 255 density but doesn't show up on 64 density.

    Tried PRCB, Firmware, PH Unit, HV Unit, Black Drum, Black Dev, PH Relay Board. Have attached a sample in case anyone recognizes the issue.

    colour prints where black is made up of CYM is perfect.

    0001.jpg0002.jpg

    Did you say what sort of machine this is? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
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    Re: Fuzzy Prints / White Spots on Black only

    Nope! haha oops , it's a bizhub c224e

  4. #4
    Field Supervisor 500+ Posts Max's Avatar
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    Re: Fuzzy Prints / White Spots on Black only

    Looks like low toner condition. Whats the toner value? If you add toner manually does the value change? What model? Post a colour test chart. If cym is ok that rules out sep roller. If it doesn't tone up possibly toner supply issue.

  5. #5
    Master Of The Obvious 10,000+ Posts
    Fuzzy Prints /  White Spots on Black only

    blackcat4866's Avatar
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    Re: Fuzzy Prints / White Spots on Black only

    +1. Maybe developer drive clutch? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Fuzzy Prints / White Spots on Black only

    Try to print this tricking the machine thick paper is used and post outcome. I believe but can be wrong that way machine will increase transfer voltages. Or you can try to increase second transfer in service mode.
    Also make black test print at 255 density and post here.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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    I don't reply to private messages from end users.

  7. #7
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: Fuzzy Prints / White Spots on Black only

    Make sure there are no tweaks applied.
    Go to image process adjustment and make sure all the settings there are set to default.
    Like the TCR values, image background adjust, transfer voltage and density adjustments.

    What is the K TCR level?
    No C2557 errors?
    Any P-codes?

    On your own risk hit the devtank with a spoon full of toner and check for a density change.
    Whatever

  8. #8
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    Re: Fuzzy Prints / White Spots on Black only

    Maybe old or bad developer

    Sent from my motorola one 5G UW using Tapatalk

  9. #9
    Senior Tech 250+ Posts
    Fuzzy Prints /  White Spots on Black only

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    Re: Fuzzy Prints / White Spots on Black only

    Possibly an issue with the transfer belt unit? First transfer roller for black not contacting the back of the belt?

  10. #10
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    Re: Fuzzy Prints / White Spots on Black only

    Quote Originally Posted by blackcat4866 View Post
    +1. Maybe developer drive clutch? =^..^=
    With failed developer (black) drive clutch within few prints it will be completly blank because it would prevent magnet roller to turn. But check anyway.

    As mentioned above try to swap transfer belt from some other machine 22-36 ppm 4 or 8 series.

    Also try to clean PH winodow with a cleaning wand or take PH unit out and clean it manualy.

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