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Do Clear All Data in service mode.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
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Originally Posted by tsbservice
I exchanged memoryI replaced nvramI replaced h.d.dAnd still did not get along
Ok so as mentioned before will remain on if you leave the side door open?
Take a video of the machine starting up. That could help.
Whatever
Tomorrow morning I'll go up to a video site
454e.mp4 - SendUp
Is the battery on the controller board OK? I've seen some dying on the xx4e series leading to several issues, like data lost (counter "0").
Edit: I think the voltage should be arund 3.3V
Interesting, we are always getting 'asked' how to clear the 4e series counters, so simply removing the battery will do the trick!?
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Yeah it might but I never tried to force it that way. I had a case with complete data loss after the machine was unplugged during a preventive maintanance and another case when we swapped a unit and powered it on when it arrived in our workshop for inspection and a "normal" data clear due to privacy protection.
Anyone know what to do?
You still haven't mentioned whether you've done a Clear All Data in service mode as suggested by tsbservice in post #11. You replied to him with a completely different answer like you didn't even think his suggestion had merit. Maybe you just overlooked it or didn't get what he said or maybe there is a language barrier?
Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.
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