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  1. #11
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Konica C450i - Fax Sent Confirmation not showing Preview of Face page

    a bulletin came out a few days ago.
    KM says "On iseries it is no longer possible to have a report".
    end


    On IT6 devices, a transmission result report, similar to the Transmission Result Report of a Fax communication, is not available.

  2. #12
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    Re: Konica C450i - Fax Sent Confirmation not showing Preview of Face page

    Would you e able to share that bull. E

  3. #13
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    Re: Konica C450i - Fax Sent Confirmation not showing Preview of Face page

    I just went through this on a C4050i..In PSWC the add image is only available if you choose send TX result by email. If you go into Service Mode/FAX/List output and turn on add image, the setting is still greyed out on PSWC and through admin, but the printed TX result page has a partial image on it.. Go figure. E

  4. #14
    Senior Tech 100+ Posts progoffice's Avatar
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    Re: Konica C450i - Fax Sent Confirmation not showing Preview of Face page

    Quote Originally Posted by Synthohol View Post


    1 enter service mode
    2. Touch [Fax]
    3. Touch
    [List Output]
    4. Touch [TX Result Report]
    5. Select [With image]
    exit.


    This is your fix. I had the same issue yesterday and I was able to find the setting you're looking for just as Synthohol stated. I made the setting change and it worked. You would think this would be the default setting if a TX report is set to on. Just another frustrating i series quirk. This is almost like walking in to your favorite grocery store and overnight they moved everything around and you can no longer quickly find what you're looking for. That's been my experience so far with these.

  5. #15
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    Re: Konica C450i - Fax Sent Confirmation not showing Preview of Face page

    definitely have their quirks..I worked on an issue a few days ago..everything under direct input was missing except fax. No authentication turned on, and restrict broadcasting was not enabled. After 2 hours with support we turned enabled restrict broadcasting and then turned it back off. All of the direct input choices came back..Fun stuff. E

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