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Likes: random C 9401 codes, it may go days w/o erroring did update firmware, it probaly exhibits itself more as an internal error,, thinking lamp first, otherwise things could be expensive
Dislikes: 0
random C 9401 codes, it may go days w/o erroring did update firmware, it probaly exhibits itself more as an internal error,, thinking lamp first, otherwise things could be expensive
I've had success on the 808 and 658e with replacing the CCDB. They are the same CCDB for both.
This was a common error on the 284e, 554e, and 754e, also solved by the CCDB. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Only can add that on 754e I replaced CCDB KM have new preventive FW to cope with that error.Originally Posted by blackcat4866
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Firmware can fix if it hasn't gone too far. But sound like it too late.
For curiosity. What is causing the problem? Overheating? I would like to understand what they did in the firmware to fix this problem
Bix search CSES for TNEU1500266EN
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Its a voltage issue. Too much to be exact. New fw drops it down quite a bit. But if its gone its gone.
From what fw version is this fix introduced?
Have a similar problem on a C458
Just had a look again on tech bulletin and the fw fix is for the 654e not the 658. Updating fw wouldn't hurt but sounds like ccd is gone.
We had one that after replacing everything related to the code it turned out to be too much light from a nearby window letting in direct sunlight.. Go figure..E
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