C3850FS problem

[marcusp]

I'm a trained tech but not K-M. This machine is mine.
I don't remember the first error codes, but I checked it, and one of the solutions was an HDD format. So I wanted to check if that works before calling K-M service...
Finally I learned something new, and copier is working, so I don't have to call the K-M service.

[Phil B.]

I'm a trained tech but not K-M. This machine is mine.
I don't remember the first error codes, but I checked it, and one of the solutions was an HDD format. So I wanted to check if that works before calling K-M service...
Finally I learned something new, and copier is working, so I don't have to call the K-M service.

get the manual for it, read it ... get firmware and install it.