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  1. #1
    Service Manager 1,000+ Posts Bix's Avatar
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    C3320i E-301 Scan via Mobile app

    Hi guys, I have encountered a problem firmware bug on a bizhub C3320i. I don't know if it's actually a bug or a printer problem.
    The printer arrived with recent G00-B6 firmware from the factory. It prints correctly and scans via SMB and Email work without problems.
    I have discovered a serious problem with the Konica Mobile Print application. As soon as the customer scans, it soon returns E-301. However, the scan arrives on the application.
    I thought it was a temporary problem but I have tried again several times with the same result. I also tried it with my smartphone and I upgraded to G00-E9. Does anyone have a bizhub C3320i with recent firmware to experience this problem? Or did it happen to someone?
    Thanks!

  2. #2
    Service Manager 5,000+ Posts
    C3320i E-301 Scan via Mobile app

    copier tech's Avatar
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    Re: C3320i E-301 Scan via Mobile app

    Quote Originally Posted by Bix View Post
    Hi guys, I have encountered a problem firmware bug on a bizhub C3320i. I don't know if it's actually a bug or a printer problem.
    The printer arrived with recent G00-B6 firmware from the factory. It prints correctly and scans via SMB and Email work without problems.
    I have discovered a serious problem with the Konica Mobile Print application. As soon as the customer scans, it soon returns E-301. However, the scan arrives on the application.
    I thought it was a temporary problem but I have tried again several times with the same result. I also tried it with my smartphone and I upgraded to G00-E9. Does anyone have a bizhub C3320i with recent firmware to experience this problem? Or did it happen to someone?
    Thanks!
    Try uninstalling & disabling the marketplace app i've had this throw random E xxx codes.

    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

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