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Thread: C35 scanner

  1. #1
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    C35 scanner

    Hello,can the scanner be disabled? Thanks

    Sent from my SM-G980F using Tapatalk

  2. #2
    RTFM!! 2,500+ Posts allan's Avatar
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    Re: C35 scanner

    No just fix the belt or ribbon cable.
    Whatever

  3. #3
    IT Manager 5,000+ Posts bsm2's Avatar
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    Re: C35 scanner

    Quote Originally Posted by wynter17 View Post
    Hello,can the scanner be disabled? Thanks

    Sent from my SM-G980F using Tapatalk
    You should be able to remove the scan icon from the panel

  4. #4
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: C35 scanner

    Quote Originally Posted by bsm2 View Post
    You should be able to remove the scan icon from the panel
    Nope.
    Machine won't function as he has scanner error code. He just want to isolate scanner and use it only as a printer.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  5. #5
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    Re: C35 scanner

    Quote Originally Posted by tsbservice View Post
    Nope.
    Machine won't function as he has scanner error code. He just want to isolate scanner and use it only as a printer.
    Yes,exactly

    Sent from my SM-G980F using Tapatalk

  6. #6
    Senior Tech 100+ Posts
    C35 scanner

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    Re: C35 scanner

    Quote Originally Posted by wynter17 View Post
    Yes,exactly

    Sent from my SM-G980F using Tapatalk
    What about disabling it in the driver? Or just disconnecting it physically?

  7. #7
    Service Manager 2,500+ Posts
    C35 scanner

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    Re: C35 scanner

    Or just fix it?
    That's like asking to have a refrigerator freezer combo but just turn off the freezer part.
    It does not work like that.
    We know a thing or two because we've seen a thing or two.

  8. #8
    Senior Tech 100+ Posts
    C35 scanner

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    Re: C35 scanner

    Quote Originally Posted by Synthohol View Post
    Or just fix it?
    That's like asking to have a refrigerator freezer combo but just turn off the freezer part.
    It does not work like that.
    I don't totally disagree but at the same time repairs can cost, if the client doesn't use it I can see why the 'just turn it off' plan would be appealing.

  9. #9
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: C35 scanner

    Quote Originally Posted by M94 View Post
    What about disabling it in the driver? Or just disconnecting it physically?
    The reason for this is called machine initialization process. Every machine I know has it. If you simply disconnect scanner from main board it won't initialize. I may check service manual but strongly believe that allan knows the answer.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  10. #10
    Senior Tech 100+ Posts
    C35 scanner

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    Re: C35 scanner

    Quote Originally Posted by tsbservice View Post
    The reason for this is called machine initialization process. Every machine I know has it. If you simply disconnect scanner from main board it won't initialize. I may check service manual but strongly believe that allan knows the answer.
    Just to double check myself I went and disconnected the ADF on my Taskalfa 3551ci and it turned on just fine... Then I realized noone ever said ADF and my assumptions are shameful

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