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  1. #11
    Service Manager 5,000+ Posts
    Issue updating firmware C-308/C-368 per USB-stick (2GB)

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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    Quote Originally Posted by CP-1015 View Post
    And funktion with two other machines!
    Try another USB Pen & a fresh copy of GC3-X4 firmware.

    Only copy the FW0002 folder.
    Let us eat, drink, and be merry, because tomorrow we may die!

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  2. #12
    Certified Konica Expert 2,500+ Posts
    Issue updating firmware C-308/C-368 per USB-stick (2GB)

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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    it just occurred to me, if someone zaps the SSD or replaced it the engine and type may still be FF
    or not mentioning a swapped board etc..
    this will cause firmware to fail every time.
    the other thing is i have waited up to 15+ minutes for FW to boot into the choice screen.
    i would still load base firmware first just to make sure the machine's MFPB isnt porked.
    also never mentioned if it boots normal and what FW version is on there now.

    plus parts
    im sure that thread cost him a couple redcards.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  3. #13
    Retired 10,000+ Posts
    Issue updating firmware C-308/C-368 per USB-stick (2GB)

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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    Quote Originally Posted by Synthohol View Post
    it just occurred to me, if someone zaps the SSD or replaced it the engine and type may still be FF
    or not mentioning a swapped board etc..
    this will cause firmware to fail every time.
    the other thing is i have waited up to 15+ minutes for FW to boot into the choice screen.
    i would still load base firmware first just to make sure the machine's MFPB isnt porked.
    also never mentioned if it boots normal and what FW version is on there now.

    plus parts
    im sure that thread cost him a couple redcards.
    I am not familiar with Konica-Minolta but with Ricoh if you have anything other than the firmware you are wanting to update on your SD Card will cause it to take an excessive length of time to get to the Update screen. The processor has to read the entire device.

  4. #14
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    Quote Originally Posted by slimslob View Post
    I am not familiar with Konica-Minolta but with Ricoh if you have anything other than the firmware you are wanting to update on your SD Card will cause it to take an excessive length of time to get to the Update screen. The processor has to read the entire device.
    I will make some tests regarding this later. I have a drive with many different models FW on it will, try next time to left only one needed and measure time.
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  5. #15
    Senior Tech 250+ Posts
    Issue updating firmware C-308/C-368 per USB-stick (2GB)


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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    Quote Originally Posted by Synthohol View Post
    Why in the world would you use special firmware that was written to address specific problems?
    Base firmware works just fine.the latest version is g00-x4

    Special firmware is not an arbitrary upgrade, the machine has to exhibit certain behaviors that are addressed with special firmware.

    None of those are base and should never be used unless addressing that issue.
    I bought this firmware - I didn't know that is special firmware.

  6. #16
    Senior Tech 250+ Posts
    Issue updating firmware C-308/C-368 per USB-stick (2GB)


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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    Quote Originally Posted by Synthohol View Post
    it just occurred to me, if someone zaps the SSD or replaced it the engine and type may still be FF
    or not mentioning a swapped board etc..
    this will cause firmware to fail every time.
    the other thing is i have waited up to 15+ minutes for FW to boot into the choice screen.
    i would still load base firmware first just to make sure the machine's MFPB isnt porked.
    also never mentioned if it boots normal and what FW version is on there now.

    plus parts
    im sure that thread cost him a couple redcards.
    I bought this machines and don't know what was before. I tested more machines and wrote the FW version here. And I'd testet not only on version.

    One user asked about firms who deliver parts in Europe. One answered "Katun". I don't know that isn't allowed to send addresses from other firms. I only buy my parts there - nothing else.

  7. #17
    Senior Tech 250+ Posts
    Issue updating firmware C-308/C-368 per USB-stick (2GB)


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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    Quote Originally Posted by tsbservice View Post
    Try to update leaving front door open. Also good idea from your countryman and fellow tech Bix is to put USB directly in port on right rear side of machine instead of panel.
    I tried both: a new stick and leaving front door open: No issue!

  8. #18
    Senior Tech 250+ Posts
    Issue updating firmware C-308/C-368 per USB-stick (2GB)


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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    Quote Originally Posted by mascan42 View Post
    Also, make sure the extension cable for the front port is plugged into the correct port in the back. I've seen some where it's plugged in where the fax unit should go.
    You are right, I didn't test the correct plug in. But after dot in the edge, it seems to be correct.

  9. #19
    Senior Tech 250+ Posts
    Issue updating firmware C-308/C-368 per USB-stick (2GB)


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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    Quote Originally Posted by copier tech View Post
    Try a few other USB pen drives, no larger than 4GB, however larger ones do work.

    I tried a new stick with success. Before two sticks with different firmware didn't function.

  10. #20
    Senior Tech 250+ Posts
    Issue updating firmware C-308/C-368 per USB-stick (2GB)


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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    Quote Originally Posted by tsbservice View Post
    So many valid suggestions and you only manage to repeat yourself
    Sorry, first need time to test.

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