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  1. #21
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    Issue updating firmware C-308/C-368 per USB-stick (2GB)


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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    Now I've had success with G00-W4 on two of these machines. I'll later test the other usb pens again to find the mistake.

  2. #22
    Service Manager 1,000+ Posts
    Issue updating firmware C-308/C-368 per USB-stick (2GB)


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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    I had issue changing MFP board in a C308 the other day when trying to load firmware. Just sat on 2 shark vins and black dot for over 10 mins. Older USB stick worked though. It's crazy modern copier is still so fussy about USB memory

    Sent from my Pixel 4 XL using Tapatalk

  3. #23
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    Issue updating firmware C-308/C-368 per USB-stick (2GB)

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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    Quote Originally Posted by rrrohan View Post
    I had issue changing MFP board in a C308 the other day when trying to load firmware. Just sat on 2 shark vins and black dot for over 10 mins. Older USB stick worked though. It's crazy modern copier is still so fussy about USB memory

    Sent from my Pixel 4 XL using Tapatalk
    Many new memory sticks and SD cards have a bunch of bloatware crap on them from the manufacturer. You might want to reformat them using a utility like MiniTool.

  4. #24
    Service Manager 1,000+ Posts
    Issue updating firmware C-308/C-368 per USB-stick (2GB)


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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    Windows built-in format tool no good?

    Sent from my Pixel 4 XL using Tapatalk

  5. #25
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    Issue updating firmware C-308/C-368 per USB-stick (2GB)

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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    Quote Originally Posted by rrrohan View Post
    Windows built-in format tool no good?

    Sent from my Pixel 4 XL using Tapatalk
    That is why for years Ricoh has recommended the Panasonic SD card format utility. Cards formatted with Windows file explorer often did not work. Also with utilities like MiniTool you can change the partition size. If you have an older model that will only work with 2GB and smaller SD cards, and not all 2GB cards, you can create a 1GB partition on a 16GB or larger SD card. 1GB card are expensive, if you can find them.

  6. #26
    Service Manager 1,000+ Posts
    Issue updating firmware C-308/C-368 per USB-stick (2GB)


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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    I'll have to retry my memory stick after Ur suggestions and report back after weekend

    Sent from my Pixel 4 XL using Tapatalk

  7. #27
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    Quote Originally Posted by rrrohan View Post
    I'll have to retry my memory stick after Ur suggestions and report back after weekend

    Sent from my Pixel 4 XL using Tapatalk
    Yes slimslob is right Konica also recommended not using Windows but other free tools to format USB stick.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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  8. #28
    Service Manager 2,500+ Posts
    Issue updating firmware C-308/C-368 per USB-stick (2GB)

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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    Quote Originally Posted by slimslob View Post
    Many new memory sticks and SD cards have a bunch of bloatware crap on them from the manufacturer. You might want to reformat them using a utility like MiniTool.
    Yes, but format with FAT32. Formatting with NTFS will not let them work, al least with the older machines like a BH-423 I just noticed.

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

  9. #29
    Service Manager 5,000+ Posts
    Issue updating firmware C-308/C-368 per USB-stick (2GB)

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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    Quote Originally Posted by rrrohan View Post
    Windows built-in format tool no good?

    Sent from my Pixel 4 XL using Tapatalk
    I format ALL my USB pens using the Windows format tool. Never once had an issue after.

    First click 'restore device defaults, check the quick format is ticked & default allocation size is selected, next click format, as simple as that.


    Format USB in Windows.jpg
    Let us eat, drink, and be merry, because tomorrow we may die!

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  10. #30
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Issue updating firmware C-308/C-368 per USB-stick (2GB)

    PROBLEM:
    1. Windows formatting may prevent USB thumb drive from being read correctly and will fail if used to flash firmware on 4,8 or i series
    MFPs
    a. Sometimes error messages dealing with Write Protection, or unreadable disk, etc may occur
    b. When inserted into the machines the firmware will simply not load, or not load properly

    SOLUTION:
    Follow the instructions in the attached PDF to run it, fix the MBR and format the USB thumb drive cleanly.

    Format USB.pdf
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

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