C454e Cyan prints

[tsbservice]

Make sure the Dev box has to black dots by part number so you have the latest revision.

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Any bulletin about this?

[positiveg]

You will need to replace the cyan developer unit.

But check this bulletin for the most likely cause it failed.

Attachment 47864

Not getting access to the file. When I'm logged out shows me it's a pdf file. When I log in shows up like file is corrupted.

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[Oystercopy]

The last couple times I had this issue, and it seems to happen more with Cyan for some reason, I replaced the DRUM and the Developer Unit together, and I have not heard back from the customers/machines. There was a bulletin floating around regarding lost HVT connections, but I never went that far.
OC

[copyman]

The last couple times I had this issue, and it seems to happen more with Cyan for some reason, I replaced the DRUM and the Developer Unit together, and I have not heard back from the customers/machines. There was a bulletin floating around regarding lost HVT connections, but I never went that far.
OC

I've never had it be the HVPS. Always over life consumables. 90% of the time it's the Cyan dev that crashes. Only thing that makes sense why mostly Cyan is location in machine. I've had black dev crash 2 times, yellow & magenta 1 time each. Cyan maybe 30 times. Usually ok with just replacing developer & drum of the color that crashes.

[tsbservice]

I've never had it be the HVPS. Always over life consumables. 90% of the time it's the Cyan dev that crashes. Only thing that makes sense why mostly Cyan is location in machine. I've had black dev crash 2 times, yellow & magenta 1 time each. Cyan maybe 30 times. Usually ok with just replacing developer & drum of the color that crashes.

Most probably internal machine airflow firstly contaminating Cyan drum grid and from there chain reaction is triggered, machine increase potential of drum and developer is sucked.

[copier tech]

Not getting access to the file. When I'm logged out shows me it's a pdf file. When I log in shows up like file is corrupted.

Sent from my SM-G955F using Tapatalk

Link works fine. PM if you need a copy with the firmware.

[copier tech]

Not getting access to the file. When I'm logged out shows me it's a pdf file. When I log in shows up like file is corrupted.

Sent from my SM-G955F using Tapatalk

Link works fine. PM if you need a copy with the firmware.

[afterhours]

I had the same problem. The developer is depleted. I Replaced the filters, drum, but didn't want to spend the money on a new DV unit so I got an old bad Cyan developer unit and poured some of its developer in the depleted one. Honestly, I eye balled it and it worked. Problem solved no issues in over a year.

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[rrrohan]

Any bulletin about this?

Not read it myself but supervisor told me. Apparently changed seals and the way it distributes toner around

I'll link it on monday

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[rrrohan]

Here is pic of part

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