Thanks: 
Likes: I'll keep my eye out for it. Its just baffling on on why no error code. Thanks for the post.Originally Posted by copier tech
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I'll keep my eye out for it. Its just baffling on on why no error code. Thanks for the post.
Update the firmware while you’re there.
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For all your firmware & service manual needs please visit us at:
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Have you tried running the machine without a network connection for a while?
If you temp disable auto internal error reboot on rank C it might display
Or print a management list. Might show up on last page of printout (I forget the name but it's different to C code log)
Yes that did come to mind same problem unfortunately.
That might be a problem. Especially with C2557 errors you typically get to page 5 before it errors out again. No way will you get to page 13 where the errors are.
You can also turn off the resetting of internal errors, at least temporarily. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
I have seen this quite a few times. Usually after initializing all data in service mode on a machine with Bizhub Secure or Bizhub Healthcare stickers. Then it also usually tries to reboot the system immediately in under 1 minute after displaying that error message with no code.
Can you get into service mode before the machine tries to auto reboot?
If you can, then verify hdd reads installed, run format both physical and logical. Then reload latest Firmware.
Last edited by blazebusiness; 01-22-2021 at 02:07 PM.
Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com
I tied to get into service mode a number of time when it errors, it won't let you get in. Only after it reboots you can get in.
This. +1 on turning off Internal Error. Auto Cancel of Rank B and C errors.
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How would I do the above in service mode?
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