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  1. #1
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    Bizhub C368 / C558 Firmware the same?

    hey ya'll. Just curious if i can use C558 firmware on C368. MY C558 is current compared to the firmware i have for the C368... Thanks

  2. #2
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Bizhub C368 / C558 Firmware the same?

    Hi, no they are two different firmwre:
    C258/C308/C368 Last firmware GC7-X4
    C458/C558/C658 Last firmware GC5-X8

  3. #3
    Service Manager 2,500+ Posts
    Bizhub C368 / C558 Firmware the same?

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    Re: Bizhub C368 / C558 Firmware the same?

    [Bizhub C368 Series] [FW Ver. A7PU0Y0-F00-G00-X4]
    [Bizhub C658 Series] [FW ver. A79J0YO-F00-G00-X4]

    these are the current base firmware versions.
    it is ill advised to use "special" firmware as suggested above unless its to fix a particular bug or symptom.
    i dont know why it bothers me so much when special fix firmware is suggested instead of base FW when its not applicable or warranted.
    maybe the same reason we dont let children run with scissors...
    We know a thing or two because we've seen a thing or two.

  4. #4
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    Re: Bizhub C368 / C558 Firmware the same?

    Quote Originally Posted by Bix View Post
    Hi, no they are two different firmwre:
    C258/C308/C368 Last firmware GC7-X4
    C458/C558/C658 Last firmware GC5-X8
    Quote Originally Posted by Synthohol View Post
    [Bizhub C368 Series] [FW Ver. A7PU0Y0-F00-G00-X4]
    [Bizhub C658 Series] [FW ver. A79J0YO-F00-G00-X4]

    these are the current base firmware versions.
    it is ill advised to use "special" firmware as suggested above unless its to fix a particular bug or symptom.
    i dont know why it bothers me so much when special fix firmware is suggested instead of base FW when its not applicable or warranted.
    maybe the same reason we dont let children run with scissors...

    Thanks for speedy reply folks.

  5. #5
    Service Manager 5,000+ Posts
    Bizhub C368 / C558 Firmware the same?

    copier tech's Avatar
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    Re: Bizhub C368 / C558 Firmware the same?

    Quote Originally Posted by Synthohol View Post
    [Bizhub C368 Series] [FW Ver. A7PU0Y0-F00-G00-X4]
    [Bizhub C658 Series] [FW ver. A79J0YO-F00-G00-X4]

    these are the current base firmware versions.
    it is ill advised to use "special" firmware as suggested above unless its to fix a particular bug or symptom.
    i dont know why it bothers me so much when special fix firmware is suggested instead of base FW when its not applicable or warranted.
    maybe the same reason we dont let children run with scissors...
    In the UK we don’t call the latest firmware ‘special’ is merely periodic firmware, we update this when carrying out periodic maintenance on the copier.

    For example look at how many ‘bug fixes’ are addressed with this periodic firmware.

    Bizhub C258 C308 C368 C458 Firmware Readme GC7-X4.pdf
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  6. #6
    Service Manager 2,500+ Posts
    Bizhub C368 / C558 Firmware the same?

    Synthohol's Avatar
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    Re: Bizhub C368 / C558 Firmware the same?

    maybe its just how its presented on the website?
    we were taught to not use anything in the special tab unless we were fixing a covered fix.

    my apprehension is many times other techs just installed the latest pkg and something else stopped working like print drivers not matched to FW because nobody wants to update drivers on 50 workstations just because there was a newer firmware that was arbitrarily installed without reading the readme, card readers that stop working, movie data locking up the screen after a jam and you have to reboot to clear it even though the missfeed is removed and all doors cycled, AS400 data is no longer compiled properly and caused jobs to back up, etc...

    its happened on a couple high profile accounts so maybe im just way more weary about it than other folks.
    some paranoia is good, it stops you from "bobbing for french fries"

    apologies if my post seemed more personal than it was intended, its not you...its me

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    We know a thing or two because we've seen a thing or two.

  7. #7
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Bizhub C368 / C558 Firmware the same?

    In europe we have a completely different interface. All firmware is presented in this manner.
    Official technical support and European update courses always suggest using the latest bugfix firmware.
    - GP/GQ/GR/GS/GT/GU/GW/GX/GY/GZ are custom firmware, exclusive for special customers that should not be installed.
    - GC/GQ/GE/GF/GG/GH these are the firmware that must be installed if there is not a fairly recent G00/G20.
    Konica Minolta US and Konica Minolta EU are two almost completely different worlds.

  8. #8
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: Bizhub C368 / C558 Firmware the same?

    Quote Originally Posted by Synthohol View Post
    maybe its just how its presented on the website?
    we were taught to not use anything in the special tab unless we were fixing a covered fix.

    my apprehension is many times other techs just installed the latest pkg and something else stopped working like print drivers not matched to FW because nobody wants to update drivers on 50 workstations just because there was a newer firmware that was arbitrarily installed without reading the readme, card readers that stop working, movie data locking up the screen after a jam and you have to reboot to clear it even though the missfeed is removed and all doors cycled, AS400 data is no longer compiled properly and caused jobs to back up, etc...

    its happened on a couple high profile accounts so maybe im just way more weary about it than other folks.
    some paranoia is good, it stops you from "bobbing for french fries"

    apologies if my post seemed more personal than it was intended, its not you...its me

    I've never had these problems.
    You only have these problems when the version changes too. For example in series 8 from version 4.1 to version 4.2
    For the iseries same thing. You may have the problem if you switch from version 1 to version 2.

  9. #9
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    Re: Bizhub C368 / C558 Firmware the same?

    Quote Originally Posted by copier tech View Post
    In the UK we don’t call the latest firmware ‘special’ is merely periodic firmware, we update this when carrying out periodic maintenance on the copier.

    For example look at how many ‘bug fixes’ are addressed with this periodic firmware.

    Bizhub C258 C308 C368 C458 Firmware Readme GC7-X4.pdf
    In the states as well. Working for KM directly we are told to update the periodic Maintenance Release firmware pretty often. i.e. if the machine isn't reporting gas gauge toner levels into vCare then it needs the latest MR which fixes the issue. Same with e101/e301 codes, Airprint issues, Papercut issues, so many more...MR firmware takes care of it. The base firmware is going on 2 years old now and really isn't used unless it's a fresh board install that needs the newest Base to get going.

  10. #10
    Service Manager 1,000+ Posts
    Bizhub C368 / C558 Firmware the same?


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    Re: Bizhub C368 / C558 Firmware the same?

    reminds me of one client i have running function version 2 because im to lazy to go around and update drivers

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