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  1. #11
    Certified Konica Expert 2,500+ Posts
    Bizhub 4050 Can't send email

    Synthohol's Avatar
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    Re: Bizhub 4050 Can't send email

    as a test can you set it to DHCP for everything and retest?
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  2. #12
    Trusted Tech 50+ Posts captainrva's Avatar
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    Re: Bizhub 4050 Can't send email

    Quote Originally Posted by Synthohol View Post
    as a test can you set it to DHCP for everything and retest?
    I set it back to DHCP and it pulled a domain name of ISP and set the DNS to 75.75.75.75 / 75.75.76.76 / 0.0.0.0 But it still failed to send an email.

    I did have the year wrong in the date and time but that has been fixed and it still won't send email or meter test.
    Last edited by captainrva; 02-12-2021 at 04:20 PM.

  3. #13
    Service Manager 1,000+ Posts
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    Re: Bizhub 4050 Can't send email

    You may have to resort to using telnet with the copiers network settings to see if you can access the ports. E

  4. #14
    Trusted Tech 50+ Posts captainrva's Avatar
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    Re: Bizhub 4050 Can't send email

    Quote Originally Posted by emujo2 View Post
    You may have to resort to using telnet with the copiers network settings to see if you can access the ports. E
    I have 4 other MFP's on this network using the same email address and settings and they scan just fine..

    I found a section in the service mode for SMTP TX authentication, so I input the account info there but didn't help either.

    I can telnet through to gmail's server without issue so I don't think it's a network issue.

    2.jpg1.jpg
    Last edited by captainrva; 02-12-2021 at 07:02 PM.

  5. #15
    Trusted Tech 50+ Posts captainrva's Avatar
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    Re: Bizhub 4050 Can't send email

    Finally got it to work!

    I did another system settings reset and put all the info back in for the smtp, clicked apply and and wallah, it worked. It is the exact same info I have in the screenshots.

    Thank you all for the help!

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