Bizhub only scanning to TIFF

[Payyyy]

Hi, working on a bizhub 200, for several years the users in this office have been scanning to email as PDF on this machine without issue. After a drum unit replacement and a factory reset the machine will only scan to email as TIFF despite being set to PDF in the menus, this was confirmed by printing the settings report and also accessing the settings via the web GUI also without any result.

Running out of ideas.. the staff here is reluctant to using the TIFF format. Other than trying another factory reset are there other avenues? I thought a firmware update maybe, but I don’t know where to find them.

thanks for any help you can provide!

[qbert69]

Specifying the Default TIFF Print Settings

SCANNING BRAH!!! *NOT* PRINTING!!!
...check your linky!!!

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[Phil B.]

SCANNING BRAH!!! *NOT* PRINTING!!!
...check your linky!!!

Sent from my SM-N950U1 using Tapatalk

your right this was BC (before coffee)

[Payyyy]

Are you telling that setting the scan format to TIFF is going to give us PDF?

[qbert69]

Are you telling that setting the scan format to TIFF is going to give us PDF?

Choose the settings you like in scan mode then go into system settings->user settings->scan settings ->set current as default (should lock it in...not in front of a machine right now!)
Good Luck!

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[emujo2]

Found this on one of my old "paper brains"

To default the scan file type to PDF, perform the following:
1. Press the Utility/Counter button.
2. Select Check Details.
3. Enter the Service Mode
4. Enter the Service passcode and press End.
5. Select Soft Switch Settings.
6. Select Mode Selection and enter mode 360.
7. Select Bit Selection and scroll to Bit 0 and change the value to 1.
8. Press Set.
9. Cycle machine main power switch OFF/ON.

[femaster]

Choose the settings you like in scan mode then go into system settings->user settings->scan settings ->set current as default (should lock it in...not in front of a machine right now!)
Good Luck!

He's talking a Bizhub 200 here, no such menus or settings existed for at least another 2 to 3 years after the 200 was produced....

[Oystercopy]

Choose the settings you like in scan mode then go into system settings->user settings->scan settings ->set current as default (should lock it in...not in front of a machine right now!)
Good Luck!

Sent from my SM-N950U1 using Tapatalk

I'm going with this idea... it should save whatever settings you have set on the panel.

[femaster]

I'm going with this idea... it should save whatever settings you have set on the panel.

Nope. See my comment right above yours...

[tsbservice]

I'm going with this idea... it should save whatever settings you have set on the panel.

OC, Yes but it works on newer models.