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  1. #1
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    Post Waste toner issues

    I was having issues with waste toner not flowing into the waste toner container, which we noticed the pipes needs to be changed.
    The waste toner pipes have all been changed but still the waste is not flowing into the waste toner container.
    I need your help on this critical issue.

  2. #2
    Service Manager 5,000+ Posts
    Waste toner issues

    copier tech's Avatar
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    Re: Waste toner issues

    Quote Originally Posted by Creativestage View Post
    I was having issues with waste toner not flowing into the waste toner container, which we noticed the pipes needs to be changed.
    The waste toner pipes have all been changed but still the waste is not flowing into the waste toner container.
    I need your help on this critical issue.
    What model!?


    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  3. #3
    Field Supervisor 500+ Posts
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    Re: Waste toner issues

    Hope it's not a C353 series...E

  4. #4
    Service Manager 2,500+ Posts
    Waste toner issues

    Synthohol's Avatar
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    Re: Waste toner issues

    If a the pipes are new ya know it's gonna take a few hundred pages before it has enough in the tube to make it to the wtb.
    Have you checked the augers in the dv and drum units to make sure they are not stoned up?
    And yes, a model would be most helpful.
    We know a thing or two because we've seen a thing or two.

  5. #5
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    Re: Waste toner issues

    makes some gear noise?

  6. #6
    Service Manager 5,000+ Posts
    Waste toner issues

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    Re: Waste toner issues

    Quote Originally Posted by emujo2 View Post
    Hope it's not a C353 series...E

    What an awful job that was.
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  7. #7
    Field Supervisor 500+ Posts
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    Re: Waste toner issues

    Quote Originally Posted by copier tech View Post

    What an awful job that was.
    The struggle was real..

  8. #8
    Service Manager 5,000+ Posts
    Waste toner issues

    copier tech's Avatar
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    Re: Waste toner issues

    Quote Originally Posted by emujo2 View Post
    The struggle was real..
    I only ever had one that I manage to fix with just a vacuum cleaner it all came out. 99% of the rest was too compacted.
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  9. #9
    Technician
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    Re: Waste toner issues

    Quote Originally Posted by copier tech View Post
    I only ever had one that I manage to fix with just a vacuum cleaner it all came out. 99% of the rest was too compacted.
    Like a rock

  10. #10
    Senior Tech 100+ Posts
    Waste toner issues

    MVPunisher's Avatar
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    Re: Waste toner issues

    C353 series we got to that point where that issue was an immediate forward to Mr Salesman...

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