Web Browsing option

[Kenny]

Hi, is the series always 8/iSeries? The procedure is the one listed above.
If it doesn't work, there is some problem with the network.
For the 4 series, optional paid options are required.

yes they are all 8 series machines,

c658 - wont enable web browser even when i try to activate it via LMS

c458 - wont accept deacvtivation code. Failed to register License.

Deactivation demand has been made for specified Serial Number.

[Bix]

yes they are all 8 series machines,

c658 - wont enable web browser even when i try to activate it via LMS

c458 - wont accept deacvtivation code. Failed to register License.

Deactivation demand has been made for specified Serial Number.

Theoretically you shouldn't touch LMS. If the printer is connected to the internet, it obtains the license automatically.
If someone has removed the license from LMS, I believe KM intervention is needed.

[Kenny]

Theoretically you shouldn't touch LMS. If the printer is connected to the internet, it obtains the license automatically.
If someone has removed the license from LMS, I believe KM intervention is needed.

i dont suppose you have an email i can send to them do you? not sure what their email address is for support.

[Kenny]

hi guys,

what would stop web browser functions to be enabled on a c658 and c458

c458 - deactivation demand is already process WONT ACCEPT deactivation code
c658 - wont enable web browser, tried to activate it via lms but wont accept license code on machine. FAILED TO ENABLE tried it through service mode and administrator mode