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  1. #1
    Senior Tech 250+ Posts
    C458 - scan to email

    Kenny's Avatar
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    C458 - scan to email

    hi guys,

    currently having an issue with scan to GMAIL, always getting a log in error. Details are as follows

    smtp.gmail.com

    start TLS

    port 587

    input correct user name and password for authentication, even tried another email username and password

    ive put googles dns into the machine.

    ive adjust the security protocols

    the machines are on the latest firmware

    now the machines have paper cut on them, would that cause an issue? i am trying to scan from the machine itself and not through paper cut.

  2. #2
    Senior Tech 250+ Posts
    C458 - scan to email

    Kenny's Avatar
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    Re: C458 - scan to email

    never mind guys got it working, used a personal GMAIL account and its worked

  3. #3
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: C458 - scan to email

    Hi, if it worked it means that in the previous account you have to enable "access via unsecured apps" in the Google security settings.
    This can help you for the next few times.

  4. #4
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: C458 - scan to email

    Like Bix mentioned "Use less secure apps" must be selected. But did google not announce that they will not allow this in the near future?
    Whatever

  5. #5
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: C458 - scan to email

    Quote Originally Posted by allan View Post
    Like Bix mentioned "Use less secure apps" must be selected. But did google not announce that they will not allow this in the near future?
    Yeah! This is what we need do to: Access less secure Gmail apps

  6. #6
    Step aside, noob 1,000+ Posts EarthKmTech's Avatar
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    Re: C458 - scan to email

    Quote Originally Posted by allan View Post
    Like Bix mentioned "Use less secure apps" must be selected. But did google not announce that they will not allow this in the near future?
    Say it isn’t so!

    there’s hundreds if not thousands of mfd’s using gmail 😂

  7. #7
    Certified Konica Expert 2,500+ Posts
    C458 - scan to email

    Synthohol's Avatar
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    Re: C458 - scan to email

    Quote Originally Posted by allan View Post
    Like Bix mentioned "Use less secure apps" must be selected. But did google not announce that they will not allow this in the near future?
    private gmails are no problem, when google hosts your domain then scan to email will no longer work from an MFP.
    thats my take.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

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