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  1. #1
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    c3350i high TCR ratio

    hi,C3350I F/W E9 TCR not normal.iuy over 10% ,iuk over19% ,replaced new iuy,iuk today ,tcr still high -IUY ,IUk over 9-10%,run 20 halftone drop a little.anyone knows how to fix this,my boss don't want to change new iu again after a short time ,machine counter about 15000 thanks alot

  2. #2
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: c3350i high TCR ratio

    This is a known problem. To fix, remove the UI and shake it well at least 10-15 times.
    Run full color test pages and the TCR will go down.

  3. #3
    Service Manager 1,000+ Posts
    c3350i high TCR ratio


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    Re: c3350i high TCR ratio

    Quote Originally Posted by Bix View Post
    This is a known problem. To fix, remove the UI and shake it well at least 10-15 times.
    Run full color test pages and the TCR will go down.
    I ran up 20 of these. The shake method worked for all but 2

    Sent from my Pixel 4 XL using Tapatalk

  4. #4
    Service Manager 1,000+ Posts Bix's Avatar
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    Re: c3350i high TCR ratio

    Quote Originally Posted by rrrohan View Post
    I ran up 20 of these. The shake method worked for all but 2

    Sent from my Pixel 4 XL using Tapatalk
    How did you solve?
    For Konica Minolta, theoretically, this procedure should be done for each installation. But honestly, this is unthinkable if you have to do 20 installations in one day.
    The problem should appear on approximately 3k pages. This is caused by a small channel of the developer unit compared to previous models and toner and developer blocks are created.
    That is why shaking (horizontal!) Is recommended. If that doesn't work, try shaking again. If it still doesn't work, it's too late and the development unit needs to be replaced. A great tip is to remove the films only after the printer has been placed by the customer. The development unit is less likely to cause problems.

  5. #5
    Service Manager 5,000+ Posts
    c3350i high TCR ratio

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    Re: c3350i high TCR ratio

    Quote Originally Posted by LENAQUIM View Post
    hi,C3350I F/W E9 TCR not normal.iuy over 10% ,iuk over19% ,replaced new iuy,iuk today ,tcr still high -IUY ,IUk over 9-10%,run 20 halftone drop a little.anyone knows how to fix this,my boss don't want to change new iu again after a short time ,machine counter about 15000 thanks alot

    As others have said this is a known issue & is a simple fix, update the firmware then run the High-Speed agitation function.

    Increased Toner Consumption, Foggy Image and Sometime Toner Spill.pdf
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  6. #6
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    Re: c3350i high TCR ratio

    Can High-Speed agitation decrease tcr to normal?or it just for low tcr increase to normal,because it's alraedy over 6.5

  7. #7
    Service Manager 5,000+ Posts
    c3350i high TCR ratio

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    Re: c3350i high TCR ratio

    Quote Originally Posted by LENAQUIM View Post
    Can High-Speed agitation decrease tcr to normal?or it just for low tcr increase to normal,because it's alraedy over 6.5

    Yes it is designed to normalise the TNR ratio from either too high or too low.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  8. #8
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    Re: c3350i high TCR ratio

    I have one that sometimes gets internal error after warm up. and the warm up take quite some time.
    Can it be TCR error?
    It did have crazy tcr values earlier that I got to 6.5-7% with shaking and intizial setting.
    But it still not working correct.

    Really bad mfp's.

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