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  1. #1
    Service Manager 1,000+ Posts
    konica minolta bizhub 368e  with pc 415  jam

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    konica minolta bizhub 368e with pc 415 jam

    I am getting a 16-01 jam code.. pretty much jams in the pinch of the sep/feed tire.. wont make it out of the drawer.. replaced all 3 feed and sep tires
    with an aftermarket source.. not sure if that is my issue as it worked for 100 copies then crapped the bed.. also with that drawer when the paper lifts it
    sometimes clunks around 300k on the tray. any ideas? I really don't want to replace the whole unit if you know what I meann.
    thanks all

    brent

  2. #2
    Certified Konica Expert 2,500+ Posts
    konica minolta bizhub 368e  with pc 415  jam

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    Re: konica minolta bizhub 368e with pc 415 jam

    clean the one ways and scuff the shafts.
    also adjust the actual tray door towards you so it (body of the tray) pushes in further. this will engage the lift coupler better and can put better pressure on the take-up on the paper.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  3. #3
    Master Of The Obvious 10,000+ Posts
    konica minolta bizhub 368e  with pc 415  jam

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    Re: konica minolta bizhub 368e with pc 415 jam

    Something like this?:

    bizhub 658e with PC-415, J9901 and J20-02
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Service Manager 1,000+ Posts
    konica minolta bizhub 368e  with pc 415  jam

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    Re: konica minolta bizhub 368e with pc 415 jam

    some good reading material. I forgot about the shafts. thanks you guys

    I will check it out today

    brent

  5. #5
    Service Manager 1,000+ Posts
    konica minolta bizhub 368e  with pc 415  jam

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    Re: konica minolta bizhub 368e with pc 415 jam

    ok I scotch brighted the shafts. still jams.. so I watched the operation with the lower right door open. and I see what its doing.. the paper is being lifted too high in the front of the machine and lower in the back.. so right off the bat when it feeds it is squewed . now to figure why the paper is lifting crooked.. which was the problem all along.. not really a paper feed issue but a paper lifting issue.. I see wires that look fine but obviously I cant make it lift and watch the lifting procedure or can i> what do you all think about this? thanks a mill

    brent

  6. #6
    Service Manager 1,000+ Posts
    konica minolta bizhub 368e  with pc 415  jam

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    Re: konica minolta bizhub 368e with pc 415 jam

    I see a wire is off the track.. let me try to sort it before we go any further...

  7. #7
    Service Manager 1,000+ Posts
    konica minolta bizhub 368e  with pc 415  jam

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    Re: konica minolta bizhub 368e with pc 415 jam

    totally fixed it by the wire being re routed. I would have never seen it if I wouldnt have opened the side door and watched it lift crooked.
    thanks for all your help!

  8. #8
    Master Of The Obvious 10,000+ Posts
    konica minolta bizhub 368e  with pc 415  jam

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    Re: konica minolta bizhub 368e with pc 415 jam

    Something like this?:

    PC410/415 lift wires
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
    Service Manager 1,000+ Posts
    konica minolta bizhub 368e  with pc 415  jam

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    Re: konica minolta bizhub 368e with pc 415 jam

    sorry for posting so much.. I see that when you pull the drawer open when there is a jam or paper in the tray. it is so heavy that it drops and that cable comes out of the plastic holder.. I wonder if there was a bulletin on this. or a field fix? like I said I am sorry for posting so much. it was fine till I added more paper and was going to test it..drawer came out paper dropped cable came out

    brent

  10. #10
    Service Manager 1,000+ Posts
    konica minolta bizhub 368e  with pc 415  jam

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    Re: konica minolta bizhub 368e with pc 415 jam

    Quote Originally Posted by blackcat4866 View Post
    Something like this?:

    PC410/415 lift wires
    =^..^=
    blackcat. you are awesome. you sure know how to navagate this page to put links up.. I really appreciate the link and the pics.
    I feel good that it fixed it. then it didnt work. but hopefully this will work. cant see how it wouldnt.. all we need to do is keep the cables in the
    holders.. thank you much
    brent

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