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  1. #1
    Senior Tech 100+ Posts
    C-224e: MFP Controller Download N.G.


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    C-224e: MFP Controller Download N.G.

    Stick: 2GB
    Firmware: G20-M1 and GDP-M1
    Tested with new stick, withaout ADF, FK-511 and HDD.
    No chance toget in service mode.
    Last possibility change with used MFP included SSD?
    Thanks advanced!
    Attached Images Attached Images

  2. #2
    Service Manager 5,000+ Posts
    C-224e: MFP Controller Download N.G.

    copier tech's Avatar
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    Re: C-224e: MFP Controller Download N.G.

    Quote Originally Posted by CP-1015 View Post
    Stick: 2GB
    Firmware: G20-M1 and GDP-M1
    Tested with new stick, withaout ADF, FK-511 and HDD.
    No chance toget in service mode.
    Last possibility change with used MFP included SSD?
    Thanks advanced!

    Try just updating the SSD FW v6.03 on its own first then reboot & see if the machine comes to ready.

    SSD Firmware Board Info.pdf
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
    Service Manager 2,500+ Posts
    C-224e: MFP Controller Download N.G.


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    Re: C-224e: MFP Controller Download N.G.

    If all else fails try starting machine with USB service port cover open but no USB stick in it. This should allow machine to boot so you can get into service mode to format HDD, etc.

  4. #4
    Certified Konica Expert 2,500+ Posts
    C-224e: MFP Controller Download N.G.

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    Re: C-224e: MFP Controller Download N.G.

    double check the machine and type from a FW stick.
    always use the ssd that came on the machine you are fixing.
    the machine and type are based off the serial# and an incorrect setting will stop mfp fw to take.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  5. #5
    Service Manager 1,000+ Posts
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    Re: C-224e: MFP Controller Download N.G.

    1. Press Menu.
    2. Select Counter.
    3. Select Display Keypad.
    4. Access Service Mode
    5. Enter CE if enabled
    6. Select System 2.
    7. Select HDD and set to "Uninstall".
    8. Select State Confirmation.
    9. Select Memory/HDD Adj.
    10. Press down-arrow 2/2.
    11. Select SSD Format.
    12. Select Logical Format.
    13. Power MFP OFF/ON.
    14. Repeat steps 1 through 5 to access Service Mode.
    15. Select System 1.
    16. Select Initialization.
    17. Clear All Data.
    18. Select System 2.
    19. Select HDD and set to "Install".
    20. Power MFP OFF/ON. \
    21. Repeat steps 1 through 5 to access Service Mode.
    22. Select State Confirmation.
    23. Select Memory/HDD Adj.
    24. Use the down-arrow to access page 2.
    25. Select HDD Format.
    26. Select Logical Format.
    27. Power MFP OFF/ON.
    28. Try firmware again.

    If this fails order new SSD board. E

  6. #6
    Senior Tech 100+ Posts
    C-224e: MFP Controller Download N.G.


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    Re: C-224e: MFP Controller Download N.G.

    Where I'll check "different SSD Board firmware is necessary for Zeus MLK Seriesand for Zeus BK Series"?
    Thanks!

  7. #7
    The Wolf 1,000+ Posts mojorolla's Avatar
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    Re: C-224e: MFP Controller Download N.G.

    I have run into that Invalid Memory message too many times.
    This procedure has worked a few times for us.




    KM USB Formatting.pdf
    Failing to plan is planning to fail!!!

  8. #8
    Senior Tech 100+ Posts
    C-224e: MFP Controller Download N.G.


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    Re: C-224e: MFP Controller Download N.G.

    Stick is cleaned and formatted with diskpart.

  9. #9
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: C-224e: MFP Controller Download N.G.

    Try what emujo suggested. This is recommended procedure.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  10. #10
    Senior Tech 100+ Posts
    C-224e: MFP Controller Download N.G.


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    Re: C-224e: MFP Controller Download N.G.

    Please can anybody give me the firmware in attached picture. Thanks!Firmware C-224e.JPG

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