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  1. #1
    Senior Tech 100+ Posts
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    Konica I Series trouble reset

    Hi

    Does anyone know the procedure for doing a trouble reset on this series? Its a C250i throwing up a code. Want to see if it will reset.

    Thanks

  2. #2
    Senior Tech 250+ Posts progoffice's Avatar
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    Re: Konica I Series trouble reset

    This is from the C650i/C550i/C450i manual, so I would think the steps are the same for the C250i.

    Procedure
    1. Turn OFF the main power switch.
    2. Remove the key cover on the rear side of the control panel, and turn main power switch ON while pressing the Reset key.
    3. Touch [Trouble Reset].
    4. Check to make sure that [OK] is displayed and it has been reset.
    5. After turning off the main power switch, turn it on again more than 10 seconds after and check if the machine starts correctly.
    6. When the machine fails to start even after perform step 1 through 5, turn OFF the main power switch and unplug the power cord.
    7. Insert the power cord after 15 sec. or more, turn ON the main power switch and check if the machine starts correctly.

  3. #3
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    Re: Konica I Series trouble reset

    Quote Originally Posted by Konicatech View Post
    Hi

    Does anyone know the procedure for doing a trouble reset on this series? Its a C250i throwing up a code. Want to see if it will reset.

    Thanks
    Switch machine off, Remove the cover at the back off the control panel , press the stop button (yellow and red button) at the backhold down and switch on machine , follow normal on screen trouble reset procedure

    Sent from my SM-A505F using Tapatalk

  4. #4
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Konica I Series trouble reset

    Procedure is the same as previous series just Reset key is a bit hidden. Nothing too fancy. Same applies for doing FW updates just use red(upper) button.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  5. #5
    Senior Tech 100+ Posts khattab.al.masry's Avatar
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    Re: Konica I Series trouble reset

    I hope the following my intervention to be useful and I have attached the following image to help you where you can find the trouble reset switch.
    How to reset
    Press the Trouble Reset Switch on the Tech. Rep. Setting Switches Board to reset the
    following malfunctions: scanner-related malfunctions, fusing-related malfunctions, exposure
    lamp-related malfunctions and C3FFF.
    For any other malfunctions, open and close the Front Door or turn OFF and ON the power switch.
    Attached Files Attached Files

  6. #6
    Service Manager 5,000+ Posts
    Konica I Series trouble reset

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    Re: Konica I Series trouble reset

    Quote Originally Posted by khattab.al.masry View Post
    I hope the following my intervention to be useful and I have attached the following image to help you where you can find the trouble reset switch.
    How to reset
    Press the Trouble Reset Switch on the Tech. Rep. Setting Switches Board to reset the
    following malfunctions: scanner-related malfunctions, fusing-related malfunctions, exposure
    lamp-related malfunctions and C3FFF.
    For any other malfunctions, open and close the Front Door or turn OFF and ON the power switch.

    This is the 'i' series model we are discussing here. Not the old C3650 from years ago.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




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