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  1. #1
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    service mode C364e

    Good afternoon friends, if you can support me, I have a Konica C364e that I need to enter the service mode, but they changed the password, someone who can support me on how to unlock and be able to enter the service mode, Thank you

  2. #2
    Service Manager 2,500+ Posts
    service mode C364e


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    Re: service mode C364e

    Quote Originally Posted by SID Copy View Post
    Good afternoon friends, if you can support me, I have a Konica C364e that I need to enter the service mode, but they changed the password, someone who can support me on how to unlock and be able to enter the service mode, Thank you
    Have you tried all the usual password combinations?

    9272927292729272

    92729272

    12345678

    1234567812345678

    00000000

    If none of these work then think there is a reset firmware you will need.

  3. #3
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    Re: service mode C364e

    Good mornig, if I already providell all those key combinations and did not accept any, you have the firmware for rebooting since I did not find one for this equipment

  4. #4
    Service Manager 5,000+ Posts
    service mode C364e

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    Re: service mode C364e

    Quote Originally Posted by SID Copy View Post
    Good afternoon friends, if you can support me, I have a Konica C364e that I need to enter the service mode, but they changed the password, someone who can support me on how to unlock and be able to enter the service mode, Thank you


    You will need the NVRam firmware to reset the CE password.

    Contact us below should you need this.

    Firmware Update - Printer & Copier Firmware



    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  5. #5
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    Re: service mode C364e

    the firmware of the NVRAM for the model C364e I was looking for it on the page and it does not come, in the model C360 if it brought the firmware of the NVRAM, you have the firmware of the NVRAM for the C364e

  6. #6
    Service Manager 5,000+ Posts
    service mode C364e

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    Re: service mode C364e

    Quote Originally Posted by SID Copy View Post
    the firmware of the NVRAM for the model C364e I was looking for it on the page and it does not come, in the model C360 if it brought the firmware of the NVRAM, you have the firmware of the NVRAM for the C364e
    Yes, we can supply what ever model you require.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  7. #7
    KONICA MINOLTA 50+ Posts Walterj's Avatar
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    Post Re: service mode C364e

    [QUOTE = SID Copy; 1712310] Buenas tardes amigos, si pueden apoyarme, tengo una Konica C364e que necesito para ingresar al modo de servicio, pero cambiaron la contraseña, alguien que pueda ayudarme sobre cómo desbloquear y poder para ingresar al modo de servicio, Gracias [/ QUOTE]


    If you've already tried all known passwords
    92729272/9272927292729272/12345678/1234567812345678
    It only remains to rewrite the FW Ver.G00-C8 or earlier that version is more vulnerable, then other steps are carried out, but that solution has a cost.
    If you really want it, write to me.
    Greetings.

  8. #8
    KONICA MINOLTA 50+ Posts Walterj's Avatar
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    Post Re: service mode C364e

    Quote Originally Posted by copier tech View Post


    You will need the NVRam firmware to reset the CE password.

    Contact us below should you need this.

    Firmware Update - Printer & Copier Firmware




    These machine models have SSD not NVRAM.
    And to solve this problem is not only to rewrite the FW.

  9. #9
    Service Manager 5,000+ Posts
    service mode C364e

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    Re: service mode C364e

    Quote Originally Posted by Walterj View Post
    These machine models have SSD not NVRAM.
    And to solve this problem is not only to rewrite the FW.
    I'm referring to the reset tool, some call it NVRam firmware reset etc.


    NVRam reset tool.pdf
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  10. #10
    Field Supervisor 500+ Posts Max's Avatar
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    Re: service mode C364e

    Try reset option in pagescope. I assume admin password for pagescope hasn't been changed.

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