Konica C280 every morning error C-2558

[ferro10]

Hi The customer tells me that the error c2558 appears every morning

I replaced the Developer BK unit with a used but with a new chip. The problem did not solve know what can be?

I was thinking of a problem with HV or the Sub Hopper Assy?

PS: Sorry for my bad English

[copier tech]

Hi The customer tells me that the error c2558 appears every morning

I replaced the Developer BK unit with a used but with a new chip. The problem did not solve know what can be?

I was thinking of a problem with HV or the Sub Hopper Assy?

PS: Sorry for my bad English

Fit a new K dev & image unit.

Also fit a genuine toner if you are using compatibles.

[ferro10]

Toner is genuine

I can try with a new developer

The one I had taken used had very few copies under 50k

[ferro10]

Error list
IMG 20210319 170721697 — Postimages

[konicavod]

look at the level history 1. take photo.
print 20 halftone pattern 250 from test mode.
look at the level history 1. take photo.

post photos.

[ferro10]

look at the level history 1. take photo.
print 20 halftone pattern 250 from test mode.
look at the level history 1. take photo.

post photos.

Ok as soon as I go to the customer I try

Meanwhile I went to the customer to reset the Developer group again and replace the HV Let's see if the problem recurs.