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  1. #11
    Certified Konica Expert 2,500+ Posts
    Bizhub 4050 Prompt A Trouble Code E301(000.00)

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    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    Error
    Trouble code E301 (Detail Codes 0xB### or 0xC###).

    Root Cause
    Firmware anomaly.

    Workaround/Fix
    Update firmware to Maintenance Release 8 for bizhub 4050/4750 and Maintenance Release 7 for bizhub C3350/C3850/C3850FS.

    Technical Notes
    Please refer to attached Program Release Information documentation for any special instructions. Chameleon documentation is also attached for bizhub 4050/4750 MR8 with Web Browser firmware.
    Attached Files Attached Files
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  2. #12
    Senior Tech 100+ Posts
    Bizhub 4050 Prompt A Trouble Code E301(000.00)


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    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    Quote Originally Posted by GeorgeTech View Post
    I encountered this trouble code when connecting network cable to a Bizhub 4050 network port.

    Could someone help me with a firmware update for this equipment. Thank you.

    E-mail adress : george@clahitech.ro
    If the error code does not appear, plug in any applicable cables or add-ons one at a time, waiting at least 30 seconds between any additions. If the code appearswhen the network cable is plugged back in, the issue is data being sent over the network. That will be up to the customer and his or her IT professional totroubleshoot as that is independent of the printer and not something we can effectively troubleshoot for the customer. Right from KM.

  3. #13
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    Quote Originally Posted by Cantechman View Post
    If the error code does not appear, plug in any applicable cables or add-ons one at a time, waiting at least 30 seconds between any additions. If the code appearswhen the network cable is plugged back in, the issue is data being sent over the network. That will be up to the customer and his or her IT professional totroubleshoot as that is independent of the printer and not something we can effectively troubleshoot for the customer. Right from KM.
    Essentially they(KM) tell you to say - " Hey Mr. Customer F..k off! This is Lexy machine and blame them for our decision to put KM logo on it. "
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  4. #14
    Senior Tech 100+ Posts
    Bizhub 4050 Prompt A Trouble Code E301(000.00)


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    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    Quote Originally Posted by tsbservice View Post
    Essentially they(KM) tell you to say - " Hey Mr. Customer F..k off! This is Lexy machine and blame them for our decision to put KM logo on it. "
    Yep. We had to replace 2 of these with other machines to save the customer. Left Km soon after at took on Ricoh. Customers are very happy.

  5. #15
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Bizhub 4050 Prompt A Trouble Code E301(000.00)

    Quote Originally Posted by 3ktlc View Post
    Yep. We had to replace 2 of these with other machines to save the customer. Left Km soon after at took on Ricoh. Customers are very happy.
    😆 confirmed my suspicions that only Ricoh can beat KM machines.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

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