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  1. #1
    Service Manager 1,000+ Posts
    konica minolta c360i  tray one jam code 1105  also internal error erratic code

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    konica minolta c360i tray one jam code 1105 also internal error erratic code

    brand new machine tray one was feeding then stopped.. jam code 1105 6602 also 9902 paper isnt leaving the tray... cleared .. fed a few more stopped.. so werid and the customer is like it is a new machine?
    lol so we are using tray 2 with no issues.. any thoughts.? I cleaned the rollers to make sure they werent dirty. but it has 120 copies on it total
    also customer mentioned it had an internal error/ reboot no issues just seems like it did it a couple times here at the office as well.. the firmware is at GOO-B6 so it is at one level back which should be ok.. I understand if I update the firmware to the newest version that marketplace will be back as a screen saver..
    any help would be appreciated. even though I put 2 problems into this post.. thanks

    brent

  2. #2
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    Re: konica minolta c360i tray one jam code 1105 also internal error erratic code

    Quote Originally Posted by brent View Post
    brand new machine tray one was feeding then stopped.. jam code 1105 6602 also 9902 paper isnt leaving the tray... cleared .. fed a few more stopped.. so werid and the customer is like it is a new machine?
    lol so we are using tray 2 with no issues.. any thoughts.? I cleaned the rollers to make sure they werent dirty. but it has 120 copies on it total
    also customer mentioned it had an internal error/ reboot no issues just seems like it did it a couple times here at the office as well.. the firmware is at GOO-B6 so it is at one level back which should be ok.. I understand if I update the firmware to the newest version that marketplace will be back as a screen saver..
    any help would be appreciated. even though I put 2 problems into this post.. thanks

    brent
    Have a look at my thread from a few weeks back. My machine was brand new as well.


    bizhub c300i jam tray 1

  3. #3
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: konica minolta c360i tray one jam code 1105 also internal error erratic code

    As for second question install E9 FW and disable IWS. By-by Marketplace.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  4. #4
    Service Manager 1,000+ Posts
    konica minolta c360i  tray one jam code 1105  also internal error erratic code

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    Re: konica minolta c360i tray one jam code 1105 also internal error erratic code

    ok thank you I will order that clutch.. it also has been happening to me on a bizhub 360i that makes sense now.. lol
    back to the firmware issie. I can upload that new firmware. I have toggled and taken off the markeplace.. is that a certain dip switch?

    thank so much

    brent

  5. #5
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: konica minolta c360i tray one jam code 1105 also internal error erratic code

    Quote Originally Posted by brent View Post
    ok thank you I will order that clutch.. it also has been happening to me on a bizhub 360i that makes sense now.. lol
    back to the firmware issie. I can upload that new firmware. I have toggled and taken off the markeplace.. is that a certain dip switch?

    thank so much

    brent
    Inside Network menu in Admin mode. You can use web connection to reach it.
    I would recommend you to study online user manual as I do on daily basis. Those machines are complicated and learning service manual isn't enough.
    Regards, tsb
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  6. #6
    Service Manager 1,000+ Posts
    konica minolta c360i  tray one jam code 1105  also internal error erratic code

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    Re: konica minolta c360i tray one jam code 1105 also internal error erratic code

    I know I am an old dog here lol I started in the 90s with eeproms etc ive done well through the years but this model kicked my butt because the menu is totally different then say the 368e series etc. I appreciate the advice my friend
    brent

  7. #7
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: konica minolta c360i tray one jam code 1105 also internal error erratic code

    Old dogs are core of this community. No need to worry brent as without them we are NOTHING.
    Most of us we just need to picture our fathers and instantly knew
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  8. #8
    Service Manager 1,000+ Posts
    konica minolta c360i  tray one jam code 1105  also internal error erratic code

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    Re: konica minolta c360i tray one jam code 1105 also internal error erratic code

    yep my dad trained in the early 80s on the ep101 liquid etc maybe early 80s I used to ride with him and watch him work on them
    yes he fixed some and sometimes they ruined his day.. then after school I started with him in 94 full time even though I had been with him throught
    its amazing how complicated these machines are.. they are totally different then the ones I started on. 27 years later I never have regretted the path I chose

    brent

  9. #9
    Service Manager 1,000+ Posts
    konica minolta c360i  tray one jam code 1105  also internal error erratic code

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    Re: konica minolta c360i tray one jam code 1105 also internal error erratic code

    clutch 10 part number AA2JM20100 same part number for c 360i bizhub 360i as well as 250 and 300 I am sure
    backordered from konica minolta.. lol imagine that oh well at least its ordered thanks so much again

    brent

  10. #10
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    Re: konica minolta c360i tray one jam code 1105 also internal error erratic code

    Quote Originally Posted by brent View Post
    I know I am an old dog here lol I started in the 90s with eeproms etc ive done well through the years but this model kicked my butt because the menu is totally different then say the 368e series etc. I appreciate the advice my friend
    brent

    I'm an old dog as well started in late 90's when there was no such thing as a multifunction machine lol.

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