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  1. #1
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    BizHub C220 FTP host name error


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    BizHub C220 FTP host name error

    So I have a customer with a BizHub C220. Can't use SMB any longer (Of course) but they want to scan to their server. So I setup Filezilla on the server and that works fine. Registered an entry in the address book of the C220 and the formatting is weird. If I enter a hostname, when I look at the address book when I try to scan, it's entering \\servername\/ (And the / is just the folder path I entered.) If I try to enter ftp://servername, I get an error that there are invalid characters in the hostname. No better using just an IP address. This obviously doesn't work.

    Firmware is (probably) very old - A0ED0Y0-0100-G00-C6(00). Think I need to update? If so, any chance someone has a newer version available? Greatly appreciated.

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    Last edited by PatD; 04-08-2021 at 04:42 PM.

  2. #2
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    BizHub C220 FTP host name error

    Synthohol's Avatar
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    Re: BizHub C220 FTP host name error

    ok, reread i think i understand
    the / cant be there, second did you add full permissions to the folder?
    also just use IP instead.
    check your PMs.
    thanks for being a contributor!
    We know a thing or two because we've seen a thing or two.

  3. #3
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    BizHub C220 FTP host name error


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    Re: BizHub C220 FTP host name error

    Sorry if not terribly clear!

    File path is required (Unless also changed in a newer firmware.) Other threads said to just include / for the root folder. Permissions shouldn't be required for the user since we're doing FTP - filezilla has rights and I can login as the user and dump a file there, so that side should be good. No love on the IP either - still formats it as \\10.0.1.5\/. Weird.

    Thanks for the firmware. I'll run back out there soon and test again once I get that updated.

  4. #4
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    BizHub C220 FTP host name error


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    Re: BizHub C220 FTP host name error

    Also found a thread that spoke about GDR-D1 as being latest (Well, back then) for C220. . .? Or is the G00-D2 firmware the last for the C220?

  5. #5
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    BizHub C220 FTP host name error

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    Re: BizHub C220 FTP host name error

    but the character "/" cannot be there.
    should look like this...
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  6. #6
    Service Manager 2,500+ Posts
    BizHub C220 FTP host name error

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    Re: BizHub C220 FTP host name error

    dont forget this after upgrading FW
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  7. #7
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    BizHub C220 FTP host name error


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    Re: BizHub C220 FTP host name error

    But I'm trying to FTP to the root folder so there is no folder path. . .

  8. #8
    Service Manager 2,500+ Posts
    BizHub C220 FTP host name error

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    Re: BizHub C220 FTP host name error

    then make one? just to satisfy pagescope at least.
    worth a test no?
    the copier will add the appropriate backslash to the folder
    We know a thing or two because we've seen a thing or two.

  9. #9
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    BizHub C220 FTP host name error


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    Re: BizHub C220 FTP host name error

    Quote Originally Posted by Synthohol View Post
    dont forget this after upgrading FW
    So now I'm wondering if I'm a little bit out of my league as I've not updated the firmware on a KM before. Reading through the docs, it appears I need to get in to service mode and change switch 25 to 20. Is that it? I see mention of "movie data" and deleting it if 1st ver. already installed. . .?

    These guys don't have anyone that's servicing the unit or I'd just call them in to update. Certainly don't want to make this worse!

  10. #10
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    BizHub C220 FTP host name error


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    Re: BizHub C220 FTP host name error

    Quote Originally Posted by Synthohol View Post
    then make one? just to satisfy pagescope at least.
    worth a test no?
    the copier will add the appropriate backslash to the folder
    Indeed, definitely worth a test. Will do when onsite. Thanks!

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