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  1. #11
    Certified Konica Expert 2,500+ Posts
    Dinosour BH-C-353 wants to scan to e-mail.

    Synthohol's Avatar
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    Re: Dinosour BH-C-353 wants to scan to e-mail.

    Sometimes you can use an SMTP relay that will add the layer of security.
    that machine died in 2017 with no further support.
    they really need to upgrade the copier.
    if they ask why tell them the same reason nobody uses windows 95 anymore. its dead.
    We know a thing or two because we've seen a thing or two.
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  2. #12
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Dinosour BH-C-353 wants to scan to e-mail.

    Quote Originally Posted by Synthohol View Post
    Sometimes you can use an SMTP relay that will add the layer of security.
    that machine died in 2017 with no further support.
    they really need to upgrade the copier.
    if they ask why tell them the same reason nobody uses windows 95 anymore. its dead.
    I think it's what Hans has in hands. Sounds a bit strange to have them both share this old monster but gotta admit them for not putting it in landfill.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  3. #13
    Master Of The Obvious 10,000+ Posts
    Dinosour BH-C-353 wants to scan to e-mail.

    blackcat4866's Avatar
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    Re: Dinosour BH-C-353 wants to scan to e-mail.

    I don't see how scan to email provides this separation they seem to desire. There is an equal amount of separation with SMB or FTP. They would only need specific rights set up to two or more share folders: Folder A is viewable by user B, C, & D, folder E is viewable by users F, G, & H.

    If your bizhub 353 cannot use SSL/TLS, scan to email from a public provider just won't be possible.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #14
    Certified Konica Expert 2,500+ Posts
    Dinosour BH-C-353 wants to scan to e-mail.

    Synthohol's Avatar
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    Re: Dinosour BH-C-353 wants to scan to e-mail.

    IMHO scan to email uses the from (admin) address. if someone replies to it they may never know.
    scan to SMB/FTP and attach from your OWN email is best. provides separation and does not pose a privacy/security risk.
    hell, scan to a flash drive and carry it back to your PC and attach to your email.

    or just buy a machine from this century that supports SSL/TSL.

    ya cant bend over backwards for old machines anymore. its counterproductive.
    We know a thing or two because we've seen a thing or two.
    Also don't ask me for files without a contributor badge.

  5. #15
    Service Manager 1,000+ Posts
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    Re: Dinosour BH-C-353 wants to scan to e-mail.

    Check out Google workspace. If your customer is adamant about using this machine to send email then have them purchase an admin account. Once done you can use unauthenticated gmail over port 25..Acts as a relay for the device IP address. E

  6. #16
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: Dinosour BH-C-353 wants to scan to e-mail.

    Quote Originally Posted by Synthohol View Post
    IMHO scan to email uses the from (admin) address. if someone replies to it they may never know.
    scan to SMB/FTP and attach from your OWN email is best. provides separation and does not pose a privacy/security risk.
    hell, scan to a flash drive and carry it back to your PC and attach to your email.

    or just buy a machine from this century that supports SSL/TSL.

    ya cant bend over backwards for old machines anymore. its counterproductive.
    Totally agree with you on everything here except the C353 series doesn't have scan to USB option. That came out with C360 series.
    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

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