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  1. 04-14-2021 #1
    wynter17
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    Bizhub c360 black quality issue

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    Bizhub c360 black quality issue

    Hello,i have the followinh problem with a bizhub c360,everything was replaced, image unit,transfer belt,toner,developer unit,and the problem still persist.
    Does someone know what could be the problem?
    Thanks in advance

    Sent from my SM-G980F using Tapatalk
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  2. 04-14-2021 #2
    Phil B.
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    Bizhub c360 black quality issue

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    Re: Bizhub c360 black quality issue

    Quote Originally Posted by wynter17 View Post
    Hello,i have the followinh problem with a bizhub c360,everything was replaced, image unit,transfer belt,toner,developer unit,and the problem still persist.
    Does someone know what could be the problem?
    Thanks in advance

    Sent from my SM-G980F using Tapatalk
    Check the PTR.
    Also clean the laser slit glass for each color.

    Sent from my SM-G960U using Tapatalk
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  3. 04-14-2021 #3
    wynter17
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    Bizhub c360 black quality issue

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    Re: Bizhub c360 black quality issue

    Quote Originally Posted by Phil B. View Post
    Check the PTR.
    Also clean the laser slit glass for each color.

    Sent from my SM-G960U using Tapatalk
    Thanks,the laser glass was cleaned

    Sent from my SM-G980F using Tapatalk
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  4. 04-14-2021 #4
    Phil B.
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    Bizhub c360 black quality issue

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    Re: Bizhub c360 black quality issue

    Quote Originally Posted by wynter17 View Post
    Thanks,the laser glass was cleaned

    Sent from my SM-G980F using Tapatalk
    are they using crap 3rd party toner?

    what about the PTR?
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  5. 04-14-2021 #5
    wynter17
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    Bizhub c360 black quality issue

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    Re: Bizhub c360 black quality issue

    No,it is oem toner,everything is oem,sorry but i am not familiar with "ptr".What part is that?

    Sent from my SM-G980F using Tapatalk
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  6. 04-14-2021 #6
    Phil B.
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    Bizhub c360 black quality issue

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    Re: Bizhub c360 black quality issue

    Quote Originally Posted by wynter17 View Post
    No,it is oem toner,everything is oem,sorry but i am not familiar with "ptr".What part is that?

    Sent from my SM-G980F using Tapatalk
    Primary Transfer Roller
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  7. 04-14-2021 #7
    wynter17
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    Bizhub c360 black quality issue

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    Re: Bizhub c360 black quality issue

    Quote Originally Posted by Phil B. View Post
    Primary Transfer Roller
    It was replaced with the transfer belt,i also tried with another tranfer unit,but nothing changed

    Sent from my SM-G980F using Tapatalk
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  8. 04-14-2021 #8
    Phil B.
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    Bizhub c360 black quality issue

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    Re: Bizhub c360 black quality issue

    Quote Originally Posted by wynter17 View Post
    It was replaced with the transfer belt

    Sent from my SM-G980F using Tapatalk
    are you sure the PTR holder wasn't cracked/mis aligned
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  9. 04-14-2021 #9
    wynter17
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    Bizhub c360 black quality issue

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    Re: Bizhub c360 black quality issue

    Yes,we have another c360 and i rrplaced the whole transfer unit but its the same

    Sent from my SM-G980F using Tapatalk
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  10. 04-14-2021 #10
    copier addict
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    Bizhub c360 black quality issue

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    Re: Bizhub c360 black quality issue

    Have you pulled the new black dev unit out again to check if it has dumped? What is the life of the other drums? It is possible for an over yield drum to cause issues in another colour.
    Check for something blocking the black laser slit. Check the high voltage traces in the back for arcing.
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