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  1. #1
    Senior Tech 100+ Posts
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    Bizhub c 250 Time cannot be adjusted error message

    I have a kon minolta bizhub c250 that is working fine copy print and scan but it has a message alert flashing on and off on the copier screen saying
    the "time cannot be adjusted"
    I have checked the time and date is set correctly in admin system settings date and time and also checked in service mode stop 1144 c
    both are set to correct time so im not sure what the message means and how to get rid of it
    The firmware is B5 level
    Please advise and any help would be appreciated

  2. #2
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Bizhub c 250 Time cannot be adjusted error message

    NTP server registered in Admin menu but machine cannot reach it?
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  3. #3
    Service Manager 10,000+ Posts
    Bizhub c 250 Time cannot be adjusted error message

    Phil B.'s Avatar
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    Re: Bizhub c 250 Time cannot be adjusted error message

    Quote Originally Posted by tsbservice View Post
    NTP server registered in Admin menu but machine cannot reach it?
    could his region be set wrong?

  4. #4
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Bizhub c 250 Time cannot be adjusted error message

    Quote Originally Posted by Phil B. View Post
    could his region be set wrong?
    Phil I'm not sure about this old model it's way before I started with KMs. Also for NTP servers to work port 123 should be opened.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  5. #5
    Former KM Senior Tech 500+ Posts srvctec's Avatar
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    Re: Bizhub c 250 Time cannot be adjusted error message

    Quote Originally Posted by tsbservice View Post
    NTP server registered in Admin menu but machine cannot reach it?
    I can almost guarantee this is it. See it all the time on other KM machines when the IT guy blocks the port or machine from accessing it after turning that feature on.

    Just go into admin mode and turn off auto adjust time or whatever it's called.

    Edit to add: I just checked in the user manual and service manuals (yes, we actually still have those!) and it doesn't appear this model even had an option to set NTP info. So, not sure why it would be giving that message unless it's not actually a C250 but a newer model.
    Last edited by srvctec; 04-14-2021 at 08:54 PM.
    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

  6. #6
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    Re: Bizhub c 250 Time cannot be adjusted error message

    [QUOTE=srvctec;1738471]I can almost guarantee this is it. See it all the time on other KM machines when the IT guy blocks the port or machine from accessing it after turning that feature on.

    Just go into admin mode and turn off auto adjust time or whatever it's called.

    Edit to add: I just checked in the user manual and service manuals (yes, we actually still have those!) and it doesn't appear this model even had an option to set NTP info. So, not sure why it would be giving that message unless it's not actually a C250 but a newer model.[/QUO

    Just to update you guys thanks for the replys its not an old model its a current mc I should have said its a Bizhub c 250 i

  7. #7
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Bizhub c 250 Time cannot be adjusted error message

    😆 You caught me! Kudos srvctec and Thanks for confirming my suspicions.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  8. #8
    Service Manager 1,000+ Posts
    Bizhub c 250 Time cannot be adjusted error message


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    Re: Bizhub c 250 Time cannot be adjusted error message

    ive had issues with NTP on KM for almost 10 years.

    The amount of machines that have the time adjustment failure warning on screen but then you tell it to update time and it works.

    I set it up but dont set it to auto update. i just manually sync it during a call out

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