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  1. #11
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    Re: C458 test page is black and white not color

    Quote Originally Posted by tmmdmmm View Post
    Off of memory, can't confirm until later but I believe its Menu - Utility - Printer Settings - PCL Settings - Color/BW, affects all of your print reports.
    I had this issue this week on a new C450i. The solution was excactly as stated above.

  2. #12
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: C458 test page is black and white not color

    Quote Originally Posted by tsbservice View Post
    I had one inherited C258 doing exactly the same. I know it's some weird setting buried somewhere.
    Will be interested in finding answer. Mine doesn't have any sort of authentication or account track.
    Just tested it. Not working on new i-series.

    Edit:
    I have to correct myself. You need to set BOTH PCL settings and PS settings from Auto color to Grey scale.
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