Maybe someone can answer this one. C458 with account track on. if you print out the test page it is black and white. Go to the service mode and print out in color fine. Copy or print in color is fine. Log in as tech or admin (they allow color) still comes out B/W. The copier has X-4 firmware on it. The drums and belt have been replaced. It has been doing this for a while. How do I get the test page back to color? This is the only one that does it. thank you.
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