Page 1 of 2 12 LastLast
Results 1 to 10 of 12
  1. #1
    Technician larweedad's Avatar
    Join Date
    Jan 2010
    Location
    67401
    Posts
    49
    Rep Power
    24

    C458 test page is black and white not color

    Maybe someone can answer this one. C458 with account track on. if you print out the test page it is black and white. Go to the service mode and print out in color fine. Copy or print in color is fine. Log in as tech or admin (they allow color) still comes out B/W. The copier has X-4 firmware on it. The drums and belt have been replaced. It has been doing this for a while. How do I get the test page back to color? This is the only one that does it. thank you.

  2. #2
    Certified Konica Expert 2,500+ Posts
    C458 test page is black and white not color

    Synthohol's Avatar
    Join Date
    Mar 2016
    Location
    north jersey
    Posts
    3,459
    Rep Power
    121

    Re: C458 test page is black and white not color

    If the default copy mode is set to black so will be the test pages.
    We know a thing or two because we've seen a thing or two.

  3. #3
    KonicaMinolta Senior Tech 500+ Posts srvctec's Avatar
    Join Date
    Oct 2009
    Location
    Central Kansas
    Posts
    674
    Rep Power
    52

    Re: C458 test page is black and white not color

    Quote Originally Posted by Synthohol View Post
    If the default copy mode is set to black so will be the test pages.
    Going to have to totally disagree with you on this one. We've got ALL our color machines set to default B/W and they always print out the test page with the bird, in color.
    Started in the copier service business in the fall of 1988 and have worked at the same company since then, now the senior tech, since 2004.

  4. #4
    Trusted Tech 50+ Posts
    Join Date
    Apr 2021
    Location
    Lake Tahoe, California
    Posts
    56
    Rep Power
    2

    Re: C458 test page is black and white not color

    Quote Originally Posted by larweedad View Post
    Maybe someone can answer this one. C458 with account track on. if you print out the test page it is black and white. Go to the service mode and print out in color fine. Copy or print in color is fine. Log in as tech or admin (they allow color) still comes out B/W. The copier has X-4 firmware on it. The drums and belt have been replaced. It has been doing this for a while. How do I get the test page back to color? This is the only one that does it. thank you.
    Off of memory, can't confirm until later but I believe its Menu - Utility - Printer Settings - PCL Settings - Color/BW, affects all of your print reports.

  5. #5
    Technician larweedad's Avatar
    Join Date
    Jan 2010
    Location
    67401
    Posts
    49
    Rep Power
    24

    Re: C458 test page is black and white not color

    Quote Originally Posted by tmmdmmm View Post
    Off of memory, can't confirm until later but I believe its Menu - Utility - Printer Settings - PCL Settings - Color/BW, affects all of your print reports.
    Thank you. I tried it on one in the shop, it did the same thing. OK, I learned something for the week, I am done.

  6. #6
    Service Manager 2,500+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    4,397
    Rep Power
    197

    Re: C458 test page is black and white not color

    Quote Originally Posted by larweedad View Post
    Maybe someone can answer this one. C458 with account track on. if you print out the test page it is black and white. Go to the service mode and print out in color fine. Copy or print in color is fine. Log in as tech or admin (they allow color) still comes out B/W. The copier has X-4 firmware on it. The drums and belt have been replaced. It has been doing this for a while. How do I get the test page back to color? This is the only one that does it. thank you.
    I had one inherited C258 doing exactly the same. I know it's some weird setting buried somewhere.
    Will be interested in finding answer. Mine doesn't have any sort of authentication or account track.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  7. #7
    Service Manager 2,500+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    4,397
    Rep Power
    197

    Re: C458 test page is black and white not color

    Quote Originally Posted by srvctec View Post
    Going to have to totally disagree with you on this one. We've got ALL our color machines set to default B/W and they always print out the test page with the bird, in color.
    +1. Same here.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  8. #8
    Technician larweedad's Avatar
    Join Date
    Jan 2010
    Location
    67401
    Posts
    49
    Rep Power
    24

    Re: C458 test page is black and white not color

    Tried finding it in the manuals. Nothing. Go to KM user guide and it makes no sense. There is no choice for Document, Maps, etc.

  9. #9
    Certified Konica Expert 2,500+ Posts
    C458 test page is black and white not color

    Synthohol's Avatar
    Join Date
    Mar 2016
    Location
    north jersey
    Posts
    3,459
    Rep Power
    121

    Re: C458 test page is black and white not color

    When the techs in our warehouse setting up the machines that's all I see they set.
    If there is another color setting for the printouts I apologize as I've never seen it in all these years!
    I'll have to ask them what other setting they make.
    Sorry for my assumption.
    We know a thing or two because we've seen a thing or two.

  10. #10
    Trusted Tech 50+ Posts
    Join Date
    Apr 2021
    Location
    Lake Tahoe, California
    Posts
    56
    Rep Power
    2

    Re: C458 test page is black and white not color

    Quote Originally Posted by larweedad View Post
    Thank you. I tried it on one in the shop, it did the same thing. OK, I learned something for the week, I am done.
    Haha glad go hear im finally helpful

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here