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Thread: C224 fax kit

  1. #1
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    C224 fax kit

    Hi everyone,

    I have one fax kit FK511, attempt to install on one C224 ( F/W G00-XX ).
    When I restarted the machine, CB003 display during the preparing scan/fax.
    So I check both USB and signal harness and plugged them again, still same issue.

    So I took this fax kit and installed another one C224 ( F/W GD5-XX ), it worked normally without any error.

    What's the reason about it? Thanks.

  2. #2
    Service Manager 5,000+ Posts
    C224 fax kit

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    Re: C224 fax kit

    Quote Originally Posted by jwai View Post
    Hi everyone,

    I have one fax kit FK511, attempt to install on one C224 ( F/W G00-XX ).
    When I restarted the machine, CB003 display during the preparing scan/fax.
    So I check both USB and signal harness and plugged them again, still same issue.

    So I took this fax kit and installed another one C224 ( F/W GD5-XX ), it worked normally without any error.

    What's the reason about it? Thanks.

    With both machines being on different firmware version I'd start updating the firmware on the C224 with the error.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
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    Re: C224 fax kit

    It's also very easy to bend the pins on that connector...In my experience most fax codes on install are caused by this..there is also a small switch on the fax board that configures if for fax 1 or 2..Ensure it's set to 1. E

  4. #4
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    Re: C224 fax kit

    Quote Originally Posted by emujo2 View Post
    It's also very easy to bend the pins on that connector...In my experience most fax codes on install are caused by this..there is also a small switch on the fax board that configures if for fax 1 or 2..Ensure it's set to 1. E
    This fax kit had been removed from a C364e fax 1 slot.

  5. #5
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    Re: C224 fax kit

    well maybe you should not have posted that both machines were C224s..There is a big difference between the 2..I now support the inco firmware on the fax board. E

  6. #6
    Service Manager 2,500+ Posts
    C224 fax kit


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    Re: C224 fax kit

    Even if machine has error code you can wait awhile and eventually enter service mode. Compare setting between the two machines. Also can initialize the fax unit in service mode.

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