Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 5 of 5

Thread: C300i jam 93-01

  1. #1
    Senior Tech 100+ Posts
    Join Date
    May 2018
    Location
    Hong Kong
    Posts
    189
    Rep Power
    9

    C300i jam 93-01

    Hello,

    Customer reported that duplex jam has been occurred frequently.
    I visited and got duplex feed test and seems normal, checked the relative components.( duplex rollers, sensors, actuator, motor )

    Any idea for this issue?

  2. #2
    KonicaMinolta Senior Tech 500+ Posts srvctec's Avatar
    Join Date
    Oct 2009
    Location
    Central Kansas
    Posts
    597
    Rep Power
    49

    Re: C300i jam 93-01

    I'd start in the service manual for that code and do what it says.
    Started in the copier service business in the fall of 1988 and have worked at the same company since then, now the senior tech, since 2004.

  3. #3
    Service Manager 2,500+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    4,027
    Rep Power
    184

    Re: C300i jam 93-01

    Are you sure for jam code number? Did you check error history for time and number of occurrence of code?
    This is about first thing I check when customers report paper jams but upon my initial testing machine is working.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  4. #4
    Senior Tech 100+ Posts
    Join Date
    May 2018
    Location
    Hong Kong
    Posts
    189
    Rep Power
    9

    Re: C300i jam 93-01

    Quote Originally Posted by tsbservice View Post
    Are you sure for jam code number? Did you check error history for time and number of occurrence of code?
    This is about first thing I check when customers report paper jams but upon my initial testing machine is working.
    yes, i checked jam history and this code listed.

  5. #5
    Senior Tech 100+ Posts
    Join Date
    May 2018
    Location
    Hong Kong
    Posts
    189
    Rep Power
    9

    Re: C300i jam 93-01

    this code occurred about 2-3days interval, mainly tray 1 A4.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here