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  1. #1
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    Konica 4752 and C250i printing out gibberish

    I have a network with about 50 printing devices that include HP, Xerox, Canon, and these two Konica printer/copiers. The two Konica models print out gibberish from time to time. No other printers do this. I have changed their IP addresses and used two different print servers and the result is always the same. The IPs are not public. It is strange to me that only the Konica printers do this. I am hoping for some advice and possibly a solution to this issue,
    Thank you in advance!

    Steve

  2. #2
    Service Manager 10,000+ Posts
    Konica 4752 and C250i printing out gibberish

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    Re: Konica 4752 and C250i printing out gibberish

    Quote Originally Posted by sgporter20 View Post
    I have a network with about 50 printing devices that include HP, Xerox, Canon, and these two Konica printer/copiers. The two Konica models print out gibberish from time to time. No other printers do this. I have changed their IP addresses and used two different print servers and the result is always the same. The IPs are not public. It is strange to me that only the Konica printers do this. I am hoping for some advice and possibly a solution to this issue,
    Thank you in advance!

    Steve
    ASCII code means the wrong print driver is being used.

    what driver are they using?

  3. #3
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: Konica 4752 and C250i printing out gibberish

    Check out this setting is on AUTO

    1. Press [Utility]
    2. Press [User settings]
    3. Press [Printer Settings]
    4. Press [Basic Settings]
    5. Press [PDL Settings]
    6. Set to AUTO
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  4. #4
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    Re: Konica 4752 and C250i printing out gibberish

    I am having an issue finding a driver for the C250i. The website does not offer a specific C250i driver. Would I be better off with a common or universal driver?



    If I search the C250i, this is the driver they give me.
    DriverVer=12/02/2019,2.2.2.0


    [Manufacturer]
    %KM%=KONICA MINOLTA,NTamd64,NTamd64.6.0


    [KONICA MINOLTA.NTamd64]
    "KONICA MINOLTA C650iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC650iS2A8C, KONICA_MINOLTAC650iS2A8C
    "KONICA MINOLTA C360iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC360iS2889, KONICA_MINOLTAC360iS2889
    "KONICA MINOLTA C4050iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4050i3F8B, KONICA_MINOLTAC4050i3F8B
    "KONICA MINOLTA C4000iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4000i6FB4, KONICA_MINOLTAC4000i6FB4
    "KONICA MINOLTA C3320i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC3320iF4EB, KONICA_MINOLTAC3320iF4EB
    "KONICA MINOLTA C750i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC750iC104, KONICA_MINOLTAC750iC104
    "KONICA MINOLTA C287iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC287iS6BD5, KONICA_MINOLTAC287iS6BD5
    "KONICA MINOLTA C286iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC286iSA714, KONICA_MINOLTAC286iSA714


    If I search the C250i this is the driver they give me.

  5. #5
    Service Manager 10,000+ Posts
    Konica 4752 and C250i printing out gibberish

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    Re: Konica 4752 and C250i printing out gibberish

    Quote Originally Posted by sgporter20 View Post
    I am having an issue finding a driver for the C250i. The website does not offer a specific C250i driver. Would I be better off with a common or universal driver?



    If I search the C250i, this is the driver they give me.
    DriverVer=12/02/2019,2.2.2.0


    [Manufacturer]
    %KM%=KONICA MINOLTA,NTamd64,NTamd64.6.0


    [KONICA MINOLTA.NTamd64]
    "KONICA MINOLTA C650iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC650iS2A8C, KONICA_MINOLTAC650iS2A8C
    "KONICA MINOLTA C360iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC360iS2889, KONICA_MINOLTAC360iS2889
    "KONICA MINOLTA C4050iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4050i3F8B, KONICA_MINOLTAC4050i3F8B
    "KONICA MINOLTA C4000iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4000i6FB4, KONICA_MINOLTAC4000i6FB4
    "KONICA MINOLTA C3320i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC3320iF4EB, KONICA_MINOLTAC3320iF4EB
    "KONICA MINOLTA C750i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC750iC104, KONICA_MINOLTAC750iC104
    "KONICA MINOLTA C287iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC287iS6BD5, KONICA_MINOLTAC287iS6BD5
    "KONICA MINOLTA C286iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC286iSA714, KONICA_MINOLTAC286iSA714


    If I search the C250i this is the driver they give me.

    are you looking on the TECH website?

  6. #6
    KonicaMinolta Senior Tech 500+ Posts srvctec's Avatar
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    Re: Konica 4752 and C250i printing out gibberish

    Quote Originally Posted by sgporter20 View Post
    I am having an issue finding a driver for the C250i. The website does not offer a specific C250i driver. Would I be better off with a common or universal driver?



    If I search the C250i, this is the driver they give me.
    DriverVer=12/02/2019,2.2.2.0


    [Manufacturer]
    %KM%=KONICA MINOLTA,NTamd64,NTamd64.6.0


    [KONICA MINOLTA.NTamd64]
    "KONICA MINOLTA C650iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC650iS2A8C, KONICA_MINOLTAC650iS2A8C
    "KONICA MINOLTA C360iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC360iS2889, KONICA_MINOLTAC360iS2889
    "KONICA MINOLTA C4050iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4050i3F8B, KONICA_MINOLTAC4050i3F8B
    "KONICA MINOLTA C4000iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC4000i6FB4, KONICA_MINOLTAC4000i6FB4
    "KONICA MINOLTA C3320i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC3320iF4EB, KONICA_MINOLTAC3320iF4EB
    "KONICA MINOLTA C750i PCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC750iC104, KONICA_MINOLTAC750iC104
    "KONICA MINOLTA C287iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC287iS6BD5, KONICA_MINOLTAC287iS6BD5
    "KONICA MINOLTA C286iSeriesPCL" = KOAXGJ_G.dll.NTamd64, USBPRINT\KONICA_MINOLTAC286iSA714, KONICA_MINOLTAC286iSA714


    If I search the C250i this is the driver they give me.
    If you're in the US, try here: KM Drivers

    The latest PCL driver is 2.1.13.0 and is for most of the i series machines. Don't choose Universal, always use PCL or PS instead.
    Started in the copier service business in the fall of 1988 and have worked at the same company since then, now the senior tech, since 2004.

  7. #7
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Thumbs up Re: Konica 4752 and C250i printing out gibberish

    Quote Originally Posted by srvctec View Post
    If you're in the US, try here: KM Drivers

    The latest PCL driver is 2.1.13.0 and is for most of the i series machines. Don't choose Universal, always use PCL or PS instead.
    +1
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  8. #8
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: Konica 4752 and C250i printing out gibberish

    Quote Originally Posted by srvctec View Post
    If you're in the US, try here: KM Drivers

    The latest PCL driver is 2.1.13.0 and is for most of the i series machines. Don't choose Universal, always use PCL or PS instead.
    Ahhh I will edit my post to +1
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  9. #9
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    Re: Konica 4752 and C250i printing out gibberish

    The C250i is part of a family..You probably need the C300i driver..

  10. #10
    KonicaMinolta Senior Tech 500+ Posts srvctec's Avatar
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    Re: Konica 4752 and C250i printing out gibberish

    Quote Originally Posted by emujo2 View Post
    The C250i is part of a family..You probably need the C300i driver..
    Huh?

    The exact same driver file is used for basically all color i series machines. Unless my sarcasm detector (usually spot-on) is defective.
    Started in the copier service business in the fall of 1988 and have worked at the same company since then, now the senior tech, since 2004.

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