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Dislikes: Exactly right, but having trouble finding the option to disable it in service mode and admin mode is not available. Going to try the reset tool.Originally Posted by rrrohan
Exactly right, but having trouble finding the option to disable it in service mode and admin mode is not available. Going to try the reset tool.
Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com
To me it sounds like a CAC/PIV device, as that's the only time you would see a type 3 card. You need to find the CAC/PIV setup instructions and reverse them, certain soft switch settings keep you from making any changes by design..If you bought this used I would demand that the wholesaler fix this for you at no charge. E
Change soft switch 12 to Hex 00.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Yes, probably the AU-201 was installed. I will try to Change soft switch 12 to Hex 00 as per tsbservice, if that does not work I will try the reset tool.
If User auth and ID and print is used make sure it authenticates on the machine only. There is an option to select an external server. Make sure its set to authenticate on devise only.
Whatever
Ok, turns out Emujo probably has the right idea.......... a type 3 card means this machine probably had at one time the Konica AU-211P CAC/PIV Reader. but does not now.
Great, I have no experience with the setup/install or how to uninstall the PKI card systems. I suspect uninstallation will not be easy.............
Did you try this?
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Yes I did , my friend. That indeed got rid of the C-180 error code but still have the no external server available/registered and the screen displays the buttons:
Authentication Device________________________
ID & PW __________________Access Basic Screen
So, even though that switch 12 advice did help there are probably a lot more install steps to reverse to get it back to normal. I see you emailed me the AU-211p install guide which I already had but .... that was very considerate of you. I thank you and appreciate the effort you made.
The pki/cac setup uses windows active directory and a bunch of other settings which I think are configured using pagescope.
CAC/PIV reversal is not supposed to be easy. This is so no one can bypass it to print/scan copy in a DOD (mostly) environment. Once you get the soft switches where they are supposed to be (and I realize the install guide only says what you are supposed to set the switches to, not what they were before), your next step should be to do a complete data clear, and if I'm not mistaken the C284e series had special CAC/PIV firmware so this must be removed as well. This particular situation has been on this site many many times..it almost always comes back to "I bought this from a wholesaler". In many cases they only look at the copy count before they go on the pile and leave it up to you to work out the kinks. You are lucky they didn't change the CE and admin passwords..you would have a better anchor than a MFP. E
Wait a minute ... ughh You mean I send you wrong file. I wanted to send you CAC/PIV install but was in rush this morning
Let see if I can power on remotely my work PC...
There is another switch 41 in CAC/PIV guide bring it to 00000000.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
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