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  1. #11
    Service Manager 5,000+ Posts
    c360 wont copy or print. Machine comes to ready

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    Re: c360 wont copy or print. Machine comes to ready

    Quote Originally Posted by adecanmin View Post
    I'll be ready Monday morning!

    Should be a quick fix as you have already updated the firmware so simply change the SW settings 50 HEX F0 & SW 51 0C.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  2. #12
    Service Manager 1,000+ Posts
    c360 wont copy or print. Machine comes to ready


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    Sep 2011
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    Perth, Western Australia
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    Re: c360 wont copy or print. Machine comes to ready

    i could of sworn on the C360 in the past when this happened for me even disabling life stop wasnt enough and i had to replace the drums still

    guess you will find out

  3. #13
    Trusted Tech 50+ Posts
    c360 wont copy or print. Machine comes to ready


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    Nov 2020
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    Re: c360 wont copy or print. Machine comes to ready

    Quote Originally Posted by adecanmin View Post
    Thanks for all the responses. I got sidetracked by the network issues and went down that rabbit hole. I think it is the consumables life stop. The customer left the office early so I'll have to go back Monday. I did disconnect the network cable to try to copy to no avail. I have all the life stop indicators turned off but I remember there was one that could be missed and it would shut the machine down with no warning on the touchscreen . If I would of logged into the interface I would of seen it. Veteran mistake.
    Perhaps customer installed "thick paper" in A4 tray.

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