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  1. #1
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    slanted image on scanning

    Hello,

    One customer found the image on PC have been slanted about 2 degrees.
    I placed one sample on original glass and got scan, the issue occurred.
    However the cartridge of 2nd and 3rd mirrors seems not have any screw for adjustment,
    so how to fix this case?

  2. #2
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: slanted image on scanning

    Quote Originally Posted by jwai View Post
    Hello,

    One customer found the image on PC have been slanted about 2 degrees.
    I placed one sample on original glass and got scan, the issue occurred.
    However the cartridge of 2nd and 3rd mirrors seems not have any screw for adjustment,
    so how to fix this case?
    It might be useful if we know the model.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  3. #3
    Service Manager 1,000+ Posts
    slanted image on scanning


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    Re: slanted image on scanning

    I just loosen the screw that clamps scanner to movement wire and shift it 1mm, tighten it, push scanner back to far left, reinstall glass, close and open ADF twice to make sure everything is in its correct home position then do a test copy off glass. Repeat until straight

    Sent from my Pixel 4 XL using Tapatalk

  4. #4
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    Re: slanted image on scanning

    Quote Originally Posted by tsbservice View Post
    It might be useful if we know the model.
    bizhub C450i.

  5. #5
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: slanted image on scanning

    Quote Originally Posted by jwai View Post
    bizhub C450i.
    There is procedure in SM for skew adjustment when images are tilted when scanning or copying. I would try it.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  6. #6
    Service Manager 2,500+ Posts
    slanted image on scanning

    Synthohol's Avatar
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    Re: slanted image on scanning

    Maybe some putz leaned on the front left corner of the scanner and bent the frame.
    Put orig on glass and lift up the front left corner with medium force and scan again. If it's straight someone bent the frame.
    If still skew check ALL trays in case the paper is just loaded sloppy
    We know a thing or two because we've seen a thing or two.

  7. #7
    Service Manager 1,000+ Posts Gift's Avatar
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    Re: slanted image on scanning

    Quote Originally Posted by Synthohol View Post
    Maybe some putz leaned on the front left corner of the scanner and bent the frame.
    Put orig on glass and lift up the front left corner with medium force and scan again. If it's straight someone bent the frame.
    If still skew check ALL trays in case the paper is just loaded sloppy
    +1 for the scanner bent theory - and don't check it with copy function, just scan a sample on a thumbdrive and check the result with your laptop.

  8. #8
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    Re: slanted image on scanning

    Quote Originally Posted by Gift View Post
    +1 for the scanner bent theory - and don't check it with copy function, just scan a sample on a thumbdrive and check the result with your laptop.
    yes, i printed the bird test page it's fine.
    next i took this page as original and got a scan to PC through original glass, the image had been slanted approx 2-3 degrees.

  9. #9
    Service Manager 2,500+ Posts
    slanted image on scanning

    Synthohol's Avatar
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    Re: slanted image on scanning

    did you lift up the front left corner with medium force and scan again or jumped right to the screwdriver?
    We know a thing or two because we've seen a thing or two.

  10. #10
    Service Manager 10,000+ Posts
    slanted image on scanning

    Phil B.'s Avatar
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    Re: slanted image on scanning

    Quote Originally Posted by Synthohol View Post
    did you lift up the front left corner with medium force and scan again or jumped right to the screwdriver?
    bet he didn't take the time to try lifting. bent frames are common.

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