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  1. #1
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    Problem when print front and rear in A3 paper

    hello everyone, I have a problem with a c280.
    When I print front and back in a3 format I hear a "stok" noise and the sheet is creased.
    In a4 format everything is ok.
    Possible solutions.
    Thank you

  2. #2
    Field Supervisor 500+ Posts
    Problem when print front and rear in A3 paper

    GIUBOSS's Avatar
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    Re: Problem when print front and rear in A3 paper

    Quote Originally Posted by dega View Post
    hello everyone, I have a problem with a c280.
    When I print front and back in a3 format I hear a "stok" noise and the sheet is creased.
    In a4 format everything is ok.
    Possible solutions.
    Thank you
    where exactly do you find it jammed? Have you tried putting the A3 in another input tray? Are rubber rollers new?

  3. #3
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    Re: Problem when print front and rear in A3 paper

    I tried in another drawer but the result is the same.
    the problem is at the end of the sheet. It seems that when he turns the paper, too much is taken. rollers aren't new.

  4. #4
    Field Supervisor 500+ Posts
    Problem when print front and rear in A3 paper

    GIUBOSS's Avatar
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    Re: Problem when print front and rear in A3 paper

    Quote Originally Posted by dega View Post
    I tried in another drawer but the result is the same.
    the problem is at the end of the sheet. It seems that when he turns the paper, too much is taken. rollers aren't new.
    check the belt

  5. #5
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: Problem when print front and rear in A3 paper

    Try another paper. If you're using thick paper tell the machine gsm weight.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  6. #6
    Service Manager 2,500+ Posts
    Problem when print front and rear in A3 paper

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    Re: Problem when print front and rear in A3 paper

    stop the print at different intervals and see WHEN the crease occurs.
    We know a thing or two because we've seen a thing or two.

  7. #7
    Senior Tech 250+ Posts
    Problem when print front and rear in A3 paper

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    Re: Problem when print front and rear in A3 paper

    I agree with Synthohol. Stop the print and see where the problem occurs. Photo of the problem sheet would not be bad
    Nothing like day after day

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