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  1. #1
    Senior Tech 250+ Posts
    Konica Minolta C364e Scanning Issue (Scan to email)

    mearmi's Avatar
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    Konica Minolta C364e Scanning Issue (Scan to email)

    Hi All

    Getting Issue with Konica Minolta C364e. Using gmail settings.

    If scan 1-2 Pages it is working fine. But when scan more pages. Getting Job Failed error (Network Server Error in details).

    Kindly Advise.


    Thanks

  2. #2
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: Konica Minolta C364e Scanning Issue (Scan to email)

    mearmi you should get network error code number for SMTP transmission.
    You may need at first to turn on this.
    In the administrator mode, select [Maintenance] - [Network Error Code Display Setting], and set [Error Code Display] to [ON] (Default: [OFF]).
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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