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  1. #1
    Field Supervisor 500+ Posts
    Konica C224e reboots, SSDB?


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    Konica C224e reboots, SSDB?

    Hi all

    One of our c224e's has the rebooting with 2 shark fins. I have the SSDB on order but don't have the SSD firmware to load...

    I understand I need to fit the SSDB then load SSD firmware.

    Is this correct? If so, I'm hopeful some has the firmware?

    TIA

  2. #2
    Master Of The Obvious 10,000+ Posts
    Konica C224e reboots, SSDB?

    blackcat4866's Avatar
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    Re: Konica C224e reboots, SSDB?

    AFAIK it comes fully loaded. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Field Supervisor 500+ Posts
    Konica C224e reboots, SSDB?


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    Re: Konica C224e reboots, SSDB?

    Quote Originally Posted by blackcat4866 View Post
    AFAIK it comes fully loaded. =^..^=
    Thanks!

    I have replaced the SSD Board before on a different machine doing the same thing but it made no difference.

  4. #4
    Service Manager 2,500+ Posts tsbservice's Avatar
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    Re: Konica C224e reboots, SSDB?

    1. Replace SSDB.
    2. Install the firmware.
    Done.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  5. #5
    Field Supervisor 500+ Posts
    Konica C224e reboots, SSDB?


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    Re: Konica C224e reboots, SSDB?

    Quote Originally Posted by tsbservice View Post
    1. Replace SSDB.
    2. Install the firmware.
    Done.
    Thanks, I just need the SSDB firmware then which is the only bit I don't have 😩

  6. #6
    Field Supervisor 500+ Posts B0265's Avatar
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    Re: Konica C224e reboots, SSDB?

    1. Replace SSDB.
    2. Install the normal firmware, the latest SSD fw should already be on the SSD board.

  7. #7
    Field Supervisor 500+ Posts
    Konica C224e reboots, SSDB?


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    Re: Konica C224e reboots, SSDB?

    Quote Originally Posted by B0265 View Post
    1. Replace SSDB.
    2. Install the normal firmware, the latest SSD fw should already be on the SSD board.
    Ah perfect! Thanks a million 👍🏻

  8. #8
    Senior Tech 250+ Posts
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    Re: Konica C224e reboots, SSDB?

    I always install latest Mass production FW which is M1 for this model. It has SSD FW in the package.

  9. #9
    Field Supervisor 500+ Posts
    Konica C224e reboots, SSDB?


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    Re: Konica C224e reboots, SSDB?

    Quote Originally Posted by REGSIS View Post
    I always install latest Mass production FW which is M1 for this model. It has SSD FW in the package.
    Thank you

    The latest full firmware I have is named 'A5C10Y0-F000-G20-M1-970'.

    I'm guessing as it has M1 in the name I'm all good...

  10. #10
    Service Manager 5,000+ Posts
    Konica C224e reboots, SSDB?

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    Re: Konica C224e reboots, SSDB?

    Quote Originally Posted by jonbonse View Post
    Thank you

    The latest full firmware I have is named 'A5C10Y0-F000-G20-M1-970'.

    I'm guessing as it has M1 in the name I'm all good...

    Firmware Readme C224e C284e C364e GDP-M1.pdf
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




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