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Dislikes: On a new C250i, the customer gets a message "bgm standby mode data not avalible"
What can this mean, in the service manual this is not to be found?
On a new C250i, the customer gets a message "bgm standby mode data not avalible"
What can this mean, in the service manual this is not to be found?
I believe "bgm" stands for background music, so I would think it has to do with the sounds generated by the device.
The i series has dozens of customizable settings, try setting them to default sound scheme.
More bells and whistles, more points of breakdown.
I would start with firmware and movie data re-flash
Failing to plan is planning to fail!!!
Re: C250i "bgm standby mode data not avalible"
We gave the machine a total clear and set everything back to default.
Latest firmware version installed, the message keeps coming back on the display.
See image from the service menu
BGM data.jpg
If anyone has the bgm files I'd love to see them
This is very strange. What Konica have to say about that? I don't think ever see this on mine machines. We have only IPfax(SIP) button on second page.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Problem solved
Soft Dip SW 164 bit was set to 01, this is not an official function
This set to default 00, BGM message no longer visible on display.
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